Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Jasen

Calgary,AB

Summary

A hard working individual actively seeking a full time position that is both challenging and rewarding in the hospital and or medical office field. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

15
15
years of professional experience

Work History

Modality Coordinator

Mayfair Diagnostics
01.2015 - Current
  • Support
  • New hire trainer /on boarder
  • Policy and training updates
  • Workflow management for all DIA employees (130)
  • Troubleshoot workplace issues
  • Teamwork atmosphere
  • Booking appointments for general ultrasound & specialized exams
  • Booking private MRI/CT exams including WCB appropriated exams
  • Super user on workplace Sectra system (IMPAX retrieval system)
  • Set up new hire training schedules
  • Work with management to update managers on workplace employee issues
  • Provide guidance and support for return to work hires to get them integrated back on too workplace applications or clinic changes.

Canada Diagnostic Center's
06.2012 - 11.2014
  • Worked at Calgary Woman's Imaging (CML) Checked in patient's Prepped & cleaned room's Scanning, filling, chart pulling Booking appointments Worked @ Sloane square - main call center Booked faxed in requisition’s from all doctor's offices and surrounding area's Booked Appointment's for 9 different clinic's Booked in spinal injection's & cortisone injection's

Family Doctor
01.2009 - 01.2012
  • S Office Dr F
  • Semaka, Dr B Liggett & Dr P
  • Chow Teamwork Environment Room & Patient Preparation Chart pulling & filling Making Referral's Booking Appointment's and answering 6 phone line's Cleaning & Autoclave Assistance in minor surgery room's

Education

SAIT Medical Transcriptionist courses -

SAIT

Graduated -

John, Diefenbaker
2002

Medical Reception, Unit Clerk 1,2,3 -

Medical Reception College
Calgary
2009

Skills

  • Highlights of Qualification's:
  • Diploma in Medical Reception Training & Office Assistant Excellent communication and intrapersonal skills Team Worker Able to multi task when required Positive and friendly manner Aptitude and desire to learn new thing's Strong problem-solving abilities Independently oriented in work Attention to detail Filling, Data entry, record's management Comfortable with office technology print, fax, scan, e-mail
  • Business Operations Understanding
  • Monitoring
  • Judgment and Decision-Making
  • Time Management
  • Organization and Efficiency
  • Patient Reception

  • Coordination
  • Reception Desk Management
  • Meeting Preparation

  • Correspondence and Office Documents
  • Strategic Planning
  • Active Listening
  • Staff Management
  • Customer and Client Relations
  • Referral Coordination
  • Office Administration
  • Troubleshooting
  • Organization Skills
  • Prioritization
  • Microsoft Office
  • Greet Guests
  • Dictation and Transcription
  • Microsoft Windows
  • Performance Improvement
  • Appointment Scheduling Software
  • Critical Thinking
  • Reminder Calls
  • Learning Strategies
  • Project Management
  • Reading Comprehension

  • Customer Service
  • Email Software
  • SharePoint
  • Verbal and Written Communication
  • Spreadsheet Tracking
  • Microsoft Outlook
  • Schedule Management

  • Call Transfers
  • Maintain Security
  • Supply Management
  • Multi-Line Telephone Systems

  • Appointment Booking

Timeline

Modality Coordinator

Mayfair Diagnostics
01.2015 - Current

Canada Diagnostic Center's
06.2012 - 11.2014

Family Doctor
01.2009 - 01.2012

SAIT Medical Transcriptionist courses -

SAIT

Graduated -

John, Diefenbaker

Medical Reception, Unit Clerk 1,2,3 -

Medical Reception College
Kristina Jasen