Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Mentorship Experience
Timeline
Hi, I’m

Kristina Graziani

Coach/Mentor
Toronto,ON

Summary

MANAGEMENT PROFESSIONAL | COACH | MENTOR Performance-oriented Sales Leader offering exceptional record of achievement over 10+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

17
years of professional experience
2
Certification

Work History

WHOOSH INC

Global Sales Manager
01.2021 - 12.2023

Job overview

  • Directed strategic sales initiatives, cultivated enduring client relationships, and guided cross-functional teams to surpass targets
  • Innovated marketing strategies, resulting in a 27% increase in client engagement and brand visibility
  • Developed and implemented comprehensive training programs, enhancing team capabilities, and driving revenue growth, year over year
  • Conducted thorough market analysis, identifying growth opportunities and competitive advantages.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

3M Canada

National Account Manager
01.2019 - 01.2021

Job overview

  • Led cross-functional teams in delivering tailored solutions, boosting customer satisfaction and loyalty
  • Collaborated on successful product launches, achieving a 35% increase in market share
  • Implemented data-driven strategies to optimize sales performance and improve profitability
  • Managed National Accounts, nurtured key relationships, negotiated contracts to drive revenue growth.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Tri-Mor Sales INC

Key Account Manager
01.2012 - 01.2019

Job overview

  • Cultivated strategic partnerships, exceeding sales targets and enhancing customer satisfaction
  • Spearheaded quality improvement initiatives, elevating product quality and customer experience
  • Conducted extensive market research, identifying emerging trends and business growth opportunities
  • Developed and executed strategic plans to expand market presence and drive sustainable growth.
  • Increased overall efficiency while reducing operational costs through continuous evaluation and adjustment of key account management strategies.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.

Education

Fanshawe College

Business and Marketing Management

University Overview

Canada Coaching Academy

Certified Life and Wellness Coach

University Overview

Skills

  • Strategic Relationship Management
  • Executive Coaching and Training
  • Effective Communication and Interpersonal Skills
  • Learning & Development Strategy
  • Leadership Excellence
  • Project Management
  • Analytical and Strategic Thinking
  • Client Retention
  • Budgeting and Expenditures

Certification

  • Coaching to Drive Performance
  • Business Coaching- Building the coaching relationship.
  • Advanced Agile Leadership Techniques

Affiliations

Affiliations
  • Volunteer Mentor, Big Sisters Mentor Program, Canada, and USA
  • Volunteer, Ronald MacDonald House, Vancouver, BC

Mentorship Experience

Mentorship Experience
Big Sisters Mentor Program, Canada and USA, Provided comprehensive guidance and support to mentees (18-30) focusing on professional development and career advancement.

Timeline

Global Sales Manager
WHOOSH INC
01.2021 - 12.2023
National Account Manager
3M Canada
01.2019 - 01.2021
Key Account Manager
Tri-Mor Sales INC
01.2012 - 01.2019
Fanshawe College
Business and Marketing Management
Canada Coaching Academy
Certified Life and Wellness Coach
Kristina GrazianiCoach/Mentor