KRISTINA GOROSPE
Brampton,ON
Summary
Results-driven marketing and customer engagement professional with experience in brand promotion, retail, and healthcare administration. Skilled in field marketing, consumer engagement, event execution, and relationship building, with a proven ability to thrive in fast-paced environments and deliver strong brand experiences.
Overview
16
16
years of professional experience
Work History
Field Brand Ambassdor
XMC Experiential Marketing (Celsius Holdings)
Toronto, ON
05.2024 - Current
- Executed brand activations at retail locations, community events, and experiential marketing campaigns to increase brand awareness and consumer engagement
- Educated consumers on product features and benefits while delivering high-energy, customer-focused brand experiences
- Gathered consumer insights and feedback to support brand strategy and product promotion initiatives
- Represented the brand professionally in fast-paced environments while maintaining strong customer relationships and brand standards
SALES ASSOCIATE / CUSTOMER CARE ASSOCIATE
October’s Very Own
Toronto, ON
11.2023 - Current
- Assisted customers in-store and through online live chat inquiries during peak periods
- Answered questions regarding sizing, colour, availability, product details, and order status
- Assisted with lost or stolen packages, customer concerns, and product availability inquires
- Processed purchases, located merchandise, and delivered professional customer service aligned with brand standards
- (Customer are Associate: Oct 2025-Dec 2025)
SENIOR COMPANION
Brampton, ON
12.2023 - 12.2024
- Provided companionship and daily living support, including meal preparation and medication reminders
- Assisted client with transportation to appointments, errands, and social activities
MEDICAL ADMINISTRATOR – TEAM LEAD
MDAGILITY INC (Pace Cardiology)
North York, ON
08.2013 - 04.2021
- Maintained accurate patient health records and ensured confidentiality of medical information
- Coordinated with physicians and nurses to schedule tests, support examinations, and manage clinic operations
- Responded to patient inquiries and delivered professional, high-quality patient service
STORE MANAGER
Rainbow Jade Jewelry
Vaughan, ON
09.2010 - 08.2013
- Maintained organized merchandise displays and assisted customers with product selections returns
- Trained new sales associates on customer service, products, and company procedures
Education
Diploma - Pharmacy Technician
HUMBER COLLEGE
Toronto, ON01-2011
Skills
- Leadership & Team Collaboration
- Field Marketing & Brand Activation
- Consumer Engagement
- Event Coordination & Execution
- Brand Awareness & Product Education
- Analytical & Strategic Thinking
- Relationship Building
- Organized & Detail-Oriented
- Effective Communication
- Problem Solving & Adaptability
Accomplishments
- Represented Celsus at high-volume fitness, lifestyle, and community activations
- Consistently exceeded product sampling and consumer engagement targets
- Helped support successful launches of new Celsius flavours/products
- Built strong consumer relationships through experiential marketing initiatives
- Recognized for reliability and leadership during large-scale events
Timeline
Field Brand Ambassdor
XMC Experiential Marketing (Celsius Holdings)
05.2024 - Current
SENIOR COMPANION
12.2023 - 12.2024
SALES ASSOCIATE / CUSTOMER CARE ASSOCIATE
October’s Very Own
11.2023 - Current
MEDICAL ADMINISTRATOR – TEAM LEAD
MDAGILITY INC (Pace Cardiology)
08.2013 - 04.2021
STORE MANAGER
Rainbow Jade Jewelry
09.2010 - 08.2013
Diploma - Pharmacy Technician
HUMBER COLLEGE