Kristina Gonzalez
Escondido,CA
Summary
Insightful Human Resources Coordinator assists HR team with HR Service ticket, employment verifications, credentialing, offboarding and terminations. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
8
8
years of professional experience
Work History
Lead HR Coordinator
Nuvasive
06.2023 - Current
- Assist with onboarding and off-boarding of employees by entering new hire information into HR database, collecting and tracking new hire forms, establishing personnel files, preparing exit documents and entering status changes in HR database
- Answer employee HR related questions through electronic tracking system, email, by phone, or in person
- Provide HRIS system support to employees and HR organization
- Collaborate with Payroll department in support of time management system and pay updates
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Assist in identifying process improvements in HR processes
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
Lead TA Coordinator
Nuvasive
07.2021 - 07.2023
- Initiated & Adjudicated an average of 30-40 background checks per week background checks for candidates
- Worked with candidates and team to ensure process went as smoothly as possible
- Coordinate interviews between candidates and interview panel
- Develop and maintain working relationships with recruiters and hiring managers to foster partnerships that will help give candidates a good experience
- Assist with updates to new hire orientation along with running remote orientation for San Diego
- Assist lead with projects related to implementation of new background check vendor
- Provided training for new TA coordinators; training ranging from scheduling, travel booking and background check initiation and review.
Jr. Recruiter
Premier B.H., Inc
05.2021 - 06.2021
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted average of 20-24 phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Scheduling Coordinator
Easter Seals
01.2017 - 05.2021
- Maintained and built schedules for over 200 families to maintain consistency in treatment
- Assisted with auditing schedules for payroll purposes and compliance with California Labor laws
- Hired and trained new employees to the scheduling department
- Provided customer service to staff and families when it comes to making changes to their schedules and help with solving any issues that may arise
- Documented all interactions with families
- Supported new hires through their onboarding process so they are aware about scheduling protocols and procedures
- Ran reports to ensure that productivity was within expected range
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Implemented time-blocking and schedule notifications to optimize time management.
- Maintained system/spreadsheets to ensure data integrity
Enrollment Center Specialist
211, Diego
07.2016 - 08.2017
- Maintained confidentiality of patients' health and financial information according to HIPAA standards.
- Maintained detailed record of all contact with clients in order to ensure accurate follow ups
- Checked county system to see progress of case and keep client up to date
- Maintained thorough knowledge of common clients requests to facilitate professional, positive patient experience.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Assisted clients with completion of applications and paperwork for medical and food stamp enrollment.
- Communicated with people from various cultures and backgrounds on application process.
Education
Graduate Certificate - HR Management
Devry University
Chula Vista, CA12.2021
MA - Psychology
American Public University
Chula Vista, CA12.2013
BA - Psychology
National University
La Jolla, CA07.2012
Skills
- Talent Booking
- Fluent in Spanish
- Confidentiality and Data Protection
- New Employee Orientations
- Administrative and Clerical Support
- Travel Coordination
- Background Checks
- Onboarding and Orientation
Languages
Timeline
Lead HR Coordinator
Nuvasive
06.2023 - Current
Lead TA Coordinator
Nuvasive
07.2021 - 07.2023
Jr. Recruiter
Premier B.H., Inc
05.2021 - 06.2021
Scheduling Coordinator
Easter Seals
01.2017 - 05.2021
Enrollment Center Specialist
211, Diego
07.2016 - 08.2017
Graduate Certificate - HR Management
Devry University
MA - Psychology
American Public University
BA - Psychology
National University
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