Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

KRISTINA EYJOLFSON

Campbell River,BC

Summary

Organized administrative professional with extensive experience in team support, schedule management, and logistics coordination within government and community environments. Demonstrates strong communication skills and meticulous attention to detail, contributing to effective office operations. Proficient in data management and customer service, with a proven track record of engaging stakeholders in fast-paced settings. Committed to delivering reliability and enthusiasm in part-time roles while fostering community connections.

Overview

21
21
years of professional experience

Work History

Integrated Coordinated Access Technician (ICA)

City of Lethbridge - Community Social Development (CSD)
Lethbridge, Canada
09.2021 - Current
  • Provided strategic leadership and oversight for $1.5 million program portfolio, ensuring compliance with regulations and performance targets.
  • Supervised multidisciplinary team to ensure high-quality service delivery and accountability across programs.
  • Coordinated access to housing and social supports through standardized processes and inter-agency referrals.
  • Collaborated with government agencies and non-profits to enhance service coordination and streamline administration.
  • Monitored program metrics and produced data-driven reports for decision-making and funding proposals.
  • Led stakeholder engagement initiatives, facilitating cross-sector meetings to address complex social issues.
  • Developed internal tools and workflows to optimize administration and align with organizational expectations.

Logistics Coordinator

Lethbridge College, Centre for Justice and Human Services
Lethbridge, Canada
02.2016 - 06.2018
  • Coordinated logistical and administrative support for the delivery of the Lethbridge Police Services Cadet Program in partnership with the Competency-Based Education (CBE) Program at Lethbridge College.
  • Acted as a central liaison between education and law enforcement departments, ensuring alignment of training schedules, program requirements, and key deliverables.
  • Organized all training logistics, including scheduling sessions, booking venues, managing supplies and equipment, and supporting on-site operations for cadet cohorts.
  • Maintained accurate records of attendance, participant progress, and inter-agency communications to support reporting and program accountability.
  • Supported instructors and facilitators by preparing materials, managing feedback, and ensuring educational content met both academic and operational standards.
  • Assisted with cadet onboarding processes and coordinated communication between CBE academic staff and police service personnel to ensure clarity and continuity across the program.
  • Contributed to continuous improvement by compiling participant feedback and supporting program evaluations and outcome tracking.
  • Ensured compliance with confidentiality protocols and departmental procedures throughout all phases of coordination.

Case Review Officer

Parole Board of Canada
Abbotsford, British Columbia
04.2008 - 02.2015
  • Review and analyze case files for federal offenders, ensuring all relevant documentation, risk assessments, and legal information are complete and compliant with legislative requirements.
  • Prepare case summaries and decision packages for Board members, supporting conditional release decisions and ensuring consistency with the Corrections and Conditional Release Act (CCRA) and associated policies.
  • Liaise with Correctional Service Canada, legal counsel, victims’ services, and other stakeholders to obtain and verify critical case information.
  • Monitor case flow and deadlines to ensure timely processing and avoid delays in parole eligibility or review schedules.
  • Ensure sensitive and confidential information is handled in accordance with federal privacy legislation and internal protocols.
  • Draft, edit, and format decision documents and case correspondence, maintaining a high level of accuracy, clarity, and professionalism.
  • Provide procedural guidance to internal and external contacts regarding the parole decision-making process and case file requirements.
  • Support continuous improvement by identifying gaps in case documentation or procedural inefficiencies and recommending solutions.
  • Operate within a high-security environment requiring sound judgment, discretion, and adherence to public safety mandates.

Finance Specialist

Correctional Service of Canada, Pacific Region
, Canada
04.2004 - 04.2008
  • Provided financial services and guidance to internal staff, management, inmates, and external partners in compliance with CSC and federal policies.
  • Processed and reconciled daily financial transactions, including offender trust accounts and procurement activities.
  • Maintained and audited financial data in Integrated Financial and Materiel System (IFMS) to support budgeting and compliance.
  • Reviewed and verified financial records for accuracy and adherence to legislative requirements.
  • Responded to urgent financial requests, offering timely support on administrative issues.
  • Safeguarded and reconciled institutional funds, including cash and negotiable instruments, per financial control procedures.
  • Delivered training and procedural support to staff, enhancing site-level financial processes.
  • Performed administrative functions such as records management and correspondence preparation to support operations.

Education

OFFICE CAREERS -

University College of the Fraser Valley
01.1996

DOGWOOD DIPLOMA -

Prince George Senior Secondary
01.1989

Skills

  • Program management and logistics coordination
  • Data analysis and compliance monitoring
  • Stakeholder engagement and process optimization
  • Team leadership and strategic planning
  • Problem solving

Accomplishments

  • Nationally recognized for leadership in developing and coordinating Lethbridge’s Coordinated Access System.
  • Successfully organized and executed the Lethbridge Integrated Coordinated Access Service Fair, earning community recognition.

Websites

References

References available upon request.

Timeline

Integrated Coordinated Access Technician (ICA)

City of Lethbridge - Community Social Development (CSD)
09.2021 - Current

Logistics Coordinator

Lethbridge College, Centre for Justice and Human Services
02.2016 - 06.2018

Case Review Officer

Parole Board of Canada
04.2008 - 02.2015

Finance Specialist

Correctional Service of Canada, Pacific Region
04.2004 - 04.2008

OFFICE CAREERS -

University College of the Fraser Valley

DOGWOOD DIPLOMA -

Prince George Senior Secondary

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KRISTINA EYJOLFSON