Kristina Burgaj
Toronto
Summary
Experienced with managing medical office operations, including patient scheduling and record maintenance. Utilizes electronic health record systems to optimize workflow and ensure compliance with healthcare standards. Knowledge of effective communication and organizational strategies to enhance patient care and team efficiency. Aiming to leverage skills to contribute in healthcare setting.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Metro
09.2019 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier and Sales Associate
Honey
12.2022 - 06.2023
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced shopping experience, provided product information and location assistance.
Cashier and Server
El Greeko
07.2017 - 08.2019
- Welcomed customers and helped determine their needs.
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment
Cashier
Pizza Nova
12.2016 - 03.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
College Diploma - Medical Office Administrator
CJ Health Care College
Toronto08-2022
Skills
- Patience and composure
- Reliable and Responsible
- Multitasking abilities
- Credits and Refunds
- Call Response and Transfer
- Cash Handling
Timeline
Cashier and Sales Associate
Honey
12.2022 - 06.2023
Customer Service Cashier
Metro
09.2019 - Current
Cashier and Server
El Greeko
07.2017 - 08.2019
Cashier
Pizza Nova
12.2016 - 03.2017
College Diploma - Medical Office Administrator
CJ Health Care College
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