Kristina Becsei
Mississauga,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Delivery Courier/Driver/Shopper
Uber Eats/Uber
12.2023 - Current
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Reduced customer complaints by providing timely updates and maintaining clear communication.
- Developed strong customer relationships through courteous service and proactive problem-solving.
- Managed competing priorities under high-pressure conditions, consistently achieving delivery goals.
- Utilized GPS for effective route planning, ensuring punctual deliveries.
- Conducted daily vehicle maintenance checks to minimize on-road failures.
- Maintained professional demeanor during deliveries, upholding company reputation.
- Adapted to changing weather and traffic conditions to ensure timely deliveries.
Personal Shopper
Instacart
03.2020 - Current
- Maintained high satisfaction ratings by completing orders promptly and selecting quality items.
- Managed time effectively to fulfill multiple orders within tight deadlines, maximizing productivity.
- Utilized Instacart app for order tracking, updates, and customer communication.
- Delivered items according to customer schedules by planning efficient routes.
- Assisted customers with special requests, locating hard-to-find items and making suitable substitutions.
- Demonstrated problem-solving skills when addressing customer concerns during shopping.
- Balanced multiple priorities in fast-paced environments without compromising service quality.
- Uphold food safety standards by handling perishables appropriately during delivery.
Bookkeeping Administrative Assistant
Agi’s Salon
03.2003 - 11.2019
- Maintained organized financial records, enhancing accuracy and reliability.
- Managed accounts payable and receivable, reducing errors through meticulous record-keeping.
- Ensured compliance with regulatory requirements, facilitating timely submission of reports.
- Improved cash flow management through timely invoicing and payment tracking.
- Conducted thorough reconciliations to minimize discrepancies in financial statements.
- Processed credit card payments and verified statement accuracy for accounting integrity.
- Developed detailed monthly, quarterly, and annual profit and loss statements.
- Streamlined bookkeeping procedures, increasing overall efficiency and productivity.
Business Owner
Agi’s Salon
03.2003 - 11.2019
- Cultivated strong customer relationships through proactive communication and attentive service.
- Strengthened company reputation by consistently exceeding customer expectations for quality products/services.
- Managed financial operations, including budgeting, forecasting, and reporting to ensure fiscal responsibility.
- Led successful rebranding initiative, refreshing company image and attracting a broader customer base.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Conducted market research to guide product development and identify growth areas.
- Elevated brand visibility through comprehensive digital marketing campaigns and social media engagement.
- Fostered inclusive workplace culture that valued diversity, collaboration, and continuous learning.
Education
Bachelor of Science - Business Administration And Management
George Brown College
Toronto04.2002
Skills
- Punctuality and reliability
- Deadline adherence
- Independent work
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Package delivery and handling
- Driving proficiency
- Relationship building
- Time-sensitive deliveries
- Sorting and scanning
- Confidentiality awareness
- Multitasking and organization
- Safety protocols
- Physical stamina
- Inventory management
- Quick learner
- Excellent communication skills
- Dedicated team player
- Safe food handling practices
- Decision-making abilities
- Safety awareness and compliance
- Organizational skills
- Task prioritization techniques
- Written communication skills
- Active listening skills
- Analytical thinking abilities
- Business management expertise
- Interpersonal communication skills
- Team building strategies
- Conflict resolution techniques
Languages
English
Professional Working
Timeline
Delivery Courier/Driver/Shopper
Uber Eats/Uber
12.2023 - Current
Personal Shopper
Instacart
03.2020 - Current
Bookkeeping Administrative Assistant
Agi’s Salon
03.2003 - 11.2019
Business Owner
Agi’s Salon
03.2003 - 11.2019
Bachelor of Science - Business Administration And Management
George Brown College