Kristina Arraial
ON
Summary
Emerging accounting professional dedicated to keeping records accurate and controls tight to meet business needs. Systematic and well-organized with strong attention to detail, mathematical acumen, with a recent certification in Business, Bookkeeping, Accounting and Payroll (BBAP-Anderson College)
Overview
8
8
years of professional experience
Work History
Parts Associate- Customer Service
Airport Kia
2021.06 - 2022.08
- Helped large volume of Parts & Service customers every day with positive attitude and focus on customer satisfaction.
- Ordered parts for customers, repair shops and Service department.
- Stocked and managed stock of parts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Stocked shelves, built displays and merchandised products enabling customers & other staff to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Medical Secretary-London Health Sciences Centre
Express Employment
2019.02 - 2020.01
- Managed Scheduling for 3-high volume Pediatric Doctors and their patients
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls accordingly
- Organized sorting of referrals, faxes, prescriptions and emails
- Maintained current and accurate medical records for patients.
- Polite telephone manner communication with patients
- Registered new patients in electronic medical records prior to appointment scheduling.
- Gather Pulmonary Function test reports from Breeze application along with entering Doctors statements
- Managed and scheduled appointments for additional care providers based on patient needs and clinician availability.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Office Administrator
Advanced Medical Group
2019.01 - 2019.02
- Completed 240 hours of placement
- Pulled charts and prepared for nurse and doctor assessment.
- Verified benefits and worked with insurance companies to obtain payments.
- Reviewed and sent medical records to other physicians upon request.
- Maintained patient databases and updated information in alignment with Office protocols.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Entered procedure codes and diagnosis codes into medical billing software.
Office Support Assistant
Teen Challenge -Rehabilitation Centre
2015.01 - 2019.01
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Business Bookkeeping Accounting & Payroll (BBAP) -
Anderson College
11.2023
Medical Office Administration -
Westervelt College
02.2020
OSSD -
Brother Edmund Rice S.S
2004
Skills
- Customer Service
- Accounts Payable and Receivable
- Clerical Support
- Payroll Operations
- Time Management
- Accounting Systems and Software
- Medical Software Applications
- Payment Processing
- Patient Care Advocacy
- Medical Records Management
- Balance Sheets
- Business Processes and Procedures
- Payroll Coordination & Processing
- Invoice Processing
- Workflow Management
- Report Preparation
- Year-End Closings
- Account Reconciliation
- Audit Financial Records
- Negotiation and Conflict Resolution
Timeline
Parts Associate- Customer Service
Airport Kia
2021.06 - 2022.08
Medical Secretary-London Health Sciences Centre
Express Employment
2019.02 - 2020.01
Medical Office Administrator
Advanced Medical Group
2019.01 - 2019.02
Office Support Assistant
Teen Challenge -Rehabilitation Centre
2015.01 - 2019.01
Business Bookkeeping Accounting & Payroll (BBAP) -
Anderson College
Medical Office Administration -
Westervelt College
OSSD -
Brother Edmund Rice S.S
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