Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristin Wiltse

Vacaville

Summary

Dynamic and detail-oriented professional with extensive experience at USAF, excelling in deadline management and organizational skills. Proven track record in enhancing operational efficiency and training staff, while maintaining high standards of confidentiality. Adept at multitasking and critical thinking, consistently delivering results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

NCOIC Command Support Staff

USAF
03.2025 - Current
  • Maintained accurate records for personnel files, ensuring compliance with military regulations and confidentiality requirements.
  • Managed schedules for high-ranking officers, contributing to a more organized and efficient work environment.
  • Conducted thorough reviews of various documents, ensuring accuracy before submission to higher authorities.
  • Enhanced operational efficiency by streamlining administrative processes and implementing new procedures.
  • Provided logistical support during major events and exercises, coordinating resources and equipment for successful execution.
  • Facilitated meetings with key stakeholders, creating agendas and taking minutes for proper documentation purposes.
  • Prepared timely reports on unit activities, allowing leadership to make informed decisions based on accurate data.

CSS Administration Specialist

USAF
07.2023 - 02.2025
  • Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
  • Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
  • Collaborated with cross-functional teams to develop strategies for streamlining workflow and improving overall efficiency within the organization.
  • Maintained an organized office environment with proper inventory management, ensuring that all supplies were readily available for staff use.
  • Improved office communication by organizing regular meetings, implementing clear guidelines, and providing timely updates on tasks.
  • Enhanced team productivity with thorough training sessions for new employees, resulting in seamless integration into the workforce.
  • Maintained high levels of confidentiality by safeguarding sensitive information, both physical and digital records.
  • Developed resourceful solutions for complex scheduling conflicts, ensuring minimal disruptions to daily operations.
  • Maintained personnel records and updated internal databases to support document management.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Military Postal Clerk

USAF
10.2022 - 07.2023
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
  • Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
  • Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
  • Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
  • Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and safety.
  • Identified potential discrepancies or errors in address information before processing items for shipment, reducing returned mail rates significantly.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

CSS Administration Technician

USAF
02.2021 - 10.2022
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

White House High School
White House, TN

No Degree - Business Administration

University of Maryland Global Campus
Hyattsville, MD
05-2028

Skills

  • Deadline management
  • Teamwork
  • Attention to detail
  • Multitasking
  • Staff training and development
  • Organizational skills
  • Critical thinking
  • Reliability
  • Adaptability and flexibility
  • Task prioritization
  • Professionalism
  • Task delegation

Accomplishments

Completed 2 professional development courses on leadership, advising on systemic concerns on communication, giving 17 strategies on efficiency in the work center to motivate my team during a change in leadership which yielded a quarterly award, 2 annual awards, and a BTZ win for my airman.

Timeline

NCOIC Command Support Staff

USAF
03.2025 - Current

CSS Administration Specialist

USAF
07.2023 - 02.2025

Military Postal Clerk

USAF
10.2022 - 07.2023

CSS Administration Technician

USAF
02.2021 - 10.2022

White House High School

No Degree - Business Administration

University of Maryland Global Campus

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Kristin Wiltse