Kristin Sykes
San Mateo
Summary
Dynamic Clinical Nurse Educator at San Mateo Medical Center with a proven track record in staff development and quality improvement. Expert in curriculum planning and interprofessional collaboration, enhancing nursing competencies and patient care outcomes. Recognized for implementing evidence-based practices and fostering a supportive learning environment, driving a 20% increase in patient satisfaction scores.
Overview
12
12
years of professional experience
Work History
Clinical Nurse Educator
San Mateo Medical Center
09.2022 - Current
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
- Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
- Supported departmental goals by aligning educational programs with organizational objectives.
- Facilitated open communication between management and clinical staff, addressing concerns and implementing solutions to improve overall team satisfaction.
- Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
- Kept current with emerging trends in healthcare education, incorporating new strategies into existing curricula for continuous program improvement.
- Streamlined onboarding processes for new hires, resulting in decreased time to full productivity.
- Collaborated with interdisciplinary teams to ensure consistent patient care and education across various departments.
- Contributed to hospital accreditation efforts by ensuring compliance with industry standards and best practices in nursing education.
- Improved patient satisfaction scores through the development and implementation of targeted staff education on patient-centered care practices.
- Served as a mentor for junior nursing staff, fostering a positive learning environment and promoting professional growth.
- Implemented competency-based assessments to measure and improve nursing skills and knowledge.
- Enhanced patient care outcomes by developing and implementing targeted nursing education programs.
- Collaborated with healthcare teams to identify training needs and tailor educational content accordingly.
- Directly cared for patients at least 24 hours each month to maintain currency on clinical techniques.
Emergency Room Registered Nurse
San Mateo Medical Center
03.2016 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Prevented medication errors by diligently verifying drug orders against patient records before administering treatments.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
- Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
- Participated in quality improvement initiatives within the emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Relief Charge Nurse
San Mateo Medical Center
03.2016 - Current
- Trained 40 new nurses on hospital policies and procedures, patient care protocols, medical procedures and patient interventions.
- Improved patient satisfaction scores with attentive listening, empathy, and timely response to concerns.
- Streamlined communication between interdisciplinary teams, optimizing patient treatment plans and outcomes.
- Participated in interdisciplinary rounds daily, fostering collaboration between healthcare providers for optimized patient outcomes.
- Consistently evaluated clinical performance of nursing staff through regular observation and constructive feedback sessions, providing opportunities for growth and development.
- Collaborated with Quality Improvement teams on initiatives aimed at improving overall patient care processes within the facility.
- Maintained up-to-date knowledge of emerging trends in nursing practice by attending relevant conferences, workshops, and webinars to better support the professional development of fellow nurses.
- Developed strong relationships with physicians through open communication channels leading to improved collaboration in providing optimal patient care.
- Identified areas for improvement in nursing workflows through regular observation and feedback from staff members, implementing changes as needed to enhance efficiency.
- Enhanced patient care by effectively managing nursing staff and delegating responsibilities.
- Promoted a positive work environment through effective conflict resolution strategies and team-building activities among nursing staff members.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Supported hospital accreditation efforts by ensuring adherence to established standards and best practices within the nursing department.
- Ensured compliance with regulatory standards, conducting regular audits of nursing documentation and practices.
- Assisted with the onboarding process for new nursing staff, providing a thorough orientation to facility policies and procedures.
Nurse, Pediatric, OBGYN, and Adult Clinic
Coastside Clinic
12.2013 - 03.2016
- Educated patients, families and caregivers about conditions and treatments.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices.
- Built meaningful relationships with patients and families for optimal care.
- Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities.
- Assisted physicians during examinations and procedures, providing expert clinical support as needed.
- Administered medications accurately, adhering to strict protocols and safety guidelines.
- Observed and assessed patients to identify concerning symptoms.
- Collaborated with interdisciplinary teams for comprehensive patient care, ensuring optimal health outcomes.
- Performed wound care procedures skillfully, preventing infection and promoting healing for timely recovery from injuries or surgeries.
- Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Enhanced clinic efficiency by streamlining processes and implementing best practices in nursing care.
- Facilitated patient education on disease management and prevention, promoting healthier lifestyle choices.
- Conducted health assessments to identify patient needs, leading to more accurate diagnoses and treatment plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Nursing
Queensland University of Technology
Brisbane, Australia06-2009
Skills
- Staff development
- Quality improvement
- Clinical expertise
- Interprofessional collaboration
- Clinical supervision
- Healthcare technology
- Evidence-based practice
- Time management
- Problem-solving
- Advanced cardiovascular life support (ACLS)
- Curriculum planning
- Pediatric advanced life support (PALS)
Accomplishments
- Revamped curriculum and syllabus for our annual skills day trainings
- Rolled out a brand new electronic charting record and was a superuser (Epic)
- Collaborated with a team of 15 in the development of a new sepsis order set to bring the hospital into 100% compliance with all of our sepsis cases.
Timeline
Clinical Nurse Educator
San Mateo Medical Center
09.2022 - Current
Emergency Room Registered Nurse
San Mateo Medical Center
03.2016 - Current
Relief Charge Nurse
San Mateo Medical Center
03.2016 - Current
Nurse, Pediatric, OBGYN, and Adult Clinic
Coastside Clinic
12.2013 - 03.2016
Nursing
Queensland University of Technology
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