KRISTIN RHEAULT
Richmond,BC
Summary
With nearly 20 years of experience in the service industry, including serving, bartending, managing, and running a successful home daycare, I am eager to advance my career in customer service management. Alongside my extensive background in teaching, training, and providing exceptional customer service, I am excited to pursue a more challenging role in the professional workforce. As a dynamic and outgoing individual with a strong drive to succeed, I possess excellent communication skills and excel in event planning and coordination. With over 15 years of experience in the service industry, including supervising and owning my own business, as well as organizing youth events and volunteering through an Elementary School PAC, I believe that I am an ideal candidate for a career within your company.
Overview
25
25
years of professional experience
Work History
The Flying Beaver Bar and Grill
12.2023 - Current
Elderly Support Worker
Private Home Care & Elderly Support
11.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Shift Leader
Good Co Bars
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Hot Lunch Coordinator and Event Coordinator
Lord Byng Elementary School PAC
01.2023 - Current
Supervisor and Server
Moxies
04.2022 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Tracked and inputted daily sales and inventory using Microsoft office
PIANIST
CHURCH SERVICE, Trinity Lutheran Church
01.2020 - 01.2023
Owner Operator
a Toddler Childcare
01.2014 - 01.2023
- Daily Scheduling of activities, meals, outings, and Reggio
- Emillio style learning through play based interactions
- Management of up to 7 young children throughout the day and ensuring their safety and well being
- Managing payroll for substitute teachers and financial planning for supplies and food
- Managing daily emails and messages to clients with updates of children’s growth and development
- Online advertising and promotions for daily care and private music classes
- Planning events for up to 7 families as well as extended families such as, Mother’s Day Tea
- Winter Holiday Concert, Father’s Day Bbq, Summer Beach Picnics and more.
Server/Bartender
Stanley’s Bar & Grill
03.2019 - 11.2021
Developer
Diefenbaker PAC Treasurer
01.2018 - 01.2020
- Monthly bank deposits and accounting for school fundraising
- Writing, depositing, distributing and logging information for School Cheques
- Organizing and planning fundraising events for the school such as Movie nights
- Christmas Markets, Holiday events, Pub nights and Cobbs Bread fundraising., “It’s in the Bag”, and Organizer
- Organizing, fundraising through donation request, compiling and delivering 55 purses and handbags, filled with personal hygiene materials to woman in need in the DTES of
- Vancouver
- These purses were hand delivered by myself to women in homeless shelters and living on the street in the Downtown East Side of Vancouver, suffering with drug addiction and fleeing domestic violence.
Server/Bartender
The Army Navy Veterans Club
01.2014 - 01.2018
Server Tapenade Restaurant
01.2013 - 01.2017
Applied Behavioral Analysis Therapist
Private Contracting
01.2006 - 01.2016
- Private Behavioral therapist for children with Autism aged 4 to 10, both high and low functioning
- Trained with both Verbal Behavior and ABA therapy.
Server
Buck & Ear Bar and Grill
01.2014 - 01.2015
Youth Worker/Event Coordinator
Our Saviour Lutheran Church
01.2014 - 01.2015
- Event planning and coordinating as well as fundraising for 2 church youth groups, aged 4-15
- These events included monthly activities such as cooking nights, music nights, sleepovers, car washes, chilli cookoffs, holiday parties and church presentations
- Fundraising events included organizing pub nights in which
- I would arrange for live music, food, beverages, 50-50 draws
- I was responsible for canvassing for and collecting up to 40 raffle prizes, advertising in person and on social media and handling all ticket sales.
Server Ceasars Restaurant
01.2011 - 01.2015
Teacher
s Aid Richmond Jewish Day School
04.2010 - 11.2013
- Working 1 on 1 in the private school system with children with learning disabilities, mainly Autism in the lower elementary school years.
Server/Bartender
Ohare’s Pub
01.2007 - 01.2013
Server/Bartender
Burrard Bridge Bar and Grill
04.2010 - 01.2011
Server Mondo Eatery
01.2010 - 01.2011
Cocktail Waitress
Riverside Casino
01.2008 - 01.2011
Night Time Manager
Ohare’s Pub
01.2010 - 12.2010
- Developed strong relationships with the community to proactively book music and create a n enjoyable environment during nighttime hours.
- Managed inventory effectively, ensuring stock levels were maintained and minimizing waste during nightly operations.
- Collaborated with day-time management to facilitate seamless transition between shifts, improving overall operational continuity.
- Implemented team building to create a happy workplace .
Server & Bartender
Mondo Vino Wine Bar
01.2008 - 04.2010
Preschool Teacher and Pre-K Coordinator
Community Day School Association
01.2008 - 01.2010
Preschool Teacher, Special Education Support Worker
Steveston Community Centre, Supported Childcare
05.2007 - 06.2008
- Educational Support for a 5 year old boy with Low functioning Autism.
Preschool Teacher
Fantasy Island Daycare
05.2006 - 04.2007
Administrative Assistant and JR Accounting Assistant
Shellbridge Oil and Gas
01.2005 - 01.2007
Receptionist/Jr Accounting
Music Long & McQuade
01.2001 - 01.2005
Vocal Teacher
Piano, Steveston Music
01.2000 - 01.2004
Education
Serving It Right Certificate -
Serving It Right
Vancouver, BC12.2023
WA Food Handlers Certificate -
Seattle, Washington01.2009
Child Safe First Aid and CPR -
Richmond School Board
01.2008
Broadcasting Communications - Radio
British Columbia Institute of Technology
Burnaby, None06.2003
Diploma - Early Childhood Education Program
BC Institute of Technology
Burnaby, BC01.2003
Highschool Graduation -
R. A. McMath Secondary School
Richmond, BC01.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Customer service
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Recent Relevant Volunteer Experience
- Hot Lunch Coordinator and Event Coordinator, Lord Byng Elementary School PAC, 01/01/23 - Present
- Diefenbaker PAC Treasurer, 01/01/18 - 12/01/20, Monthly bank deposits and accounting for school fundraising., Writing, depositing, distributing and logging information for School Cheques., Organizing and planning fundraising events for the school such as Movie nights, Christmas Markets, Holiday events, Pub nights and Cobbs Bread fundraising.
- Developer and Organizer, It’s in the Bag, 01/01/18, Organizing, fundraising through donation request, compiling and delivering 55 purses and handbags, filled with personal hygiene materials to woman in need in the DTES of Vancouver., These purses were hand delivered by myself to women in homeless shelters and living on the street in the Downtown East Side of Vancouver, suffering with drug addiction and fleeing domestic violence.
Introduction
After nearly 20 years of working in the service industry, serving, bartending and managing, I am looking to expand my career in customer service management. I take pride in applying for a more challenging role in the professional workforce. I am young, vibrant and outgoing as well as a motivated self-starter. Personal strengths include, but are not limited to communication, event planning and coordination as well as customer service. With my 15 plus years of experience in the service industry; serving, bartending and supervising as well as owning and operating my own business, on top of youth event planning and volunteer work planning events through an Elementary School PAC, I feel I would be a perfect candidate for a career within your company.
Timeline
The Flying Beaver Bar and Grill
12.2023 - Current
Elderly Support Worker
Private Home Care & Elderly Support
11.2023 - Current
Shift Leader
Good Co Bars
08.2023 - Current
Hot Lunch Coordinator and Event Coordinator
Lord Byng Elementary School PAC
01.2023 - Current
Supervisor and Server
Moxies
04.2022 - 08.2023
PIANIST
CHURCH SERVICE, Trinity Lutheran Church
01.2020 - 01.2023
Server/Bartender
Stanley’s Bar & Grill
03.2019 - 11.2021
Developer
Diefenbaker PAC Treasurer
01.2018 - 01.2020
Owner Operator
a Toddler Childcare
01.2014 - 01.2023
Server/Bartender
The Army Navy Veterans Club
01.2014 - 01.2018
Server
Buck & Ear Bar and Grill
01.2014 - 01.2015
Youth Worker/Event Coordinator
Our Saviour Lutheran Church
01.2014 - 01.2015
Server Tapenade Restaurant
01.2013 - 01.2017
Server Ceasars Restaurant
01.2011 - 01.2015
Server/Bartender
Burrard Bridge Bar and Grill
04.2010 - 01.2011
Teacher
s Aid Richmond Jewish Day School
04.2010 - 11.2013
Night Time Manager
Ohare’s Pub
01.2010 - 12.2010
Server Mondo Eatery
01.2010 - 01.2011
Cocktail Waitress
Riverside Casino
01.2008 - 01.2011
Server & Bartender
Mondo Vino Wine Bar
01.2008 - 04.2010
Preschool Teacher and Pre-K Coordinator
Community Day School Association
01.2008 - 01.2010
Preschool Teacher, Special Education Support Worker
Steveston Community Centre, Supported Childcare
05.2007 - 06.2008
Server/Bartender
Ohare’s Pub
01.2007 - 01.2013
Preschool Teacher
Fantasy Island Daycare
05.2006 - 04.2007
Applied Behavioral Analysis Therapist
Private Contracting
01.2006 - 01.2016
Administrative Assistant and JR Accounting Assistant
Shellbridge Oil and Gas
01.2005 - 01.2007
Receptionist/Jr Accounting
Music Long & McQuade
01.2001 - 01.2005
Vocal Teacher
Piano, Steveston Music
01.2000 - 01.2004
WA Food Handlers Certificate -
Child Safe First Aid and CPR -
Richmond School Board
Diploma - Early Childhood Education Program
BC Institute of Technology
Highschool Graduation -
R. A. McMath Secondary School
Serving It Right Certificate -
Serving It Right
Broadcasting Communications - Radio
British Columbia Institute of Technology
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