Kristin Phillips
Summary
I am a dedicated, hard working and passionate individual Always willing to go the extra mile to get the job done. I thrive in a team environment but also exemplify self-sufficiency on designated tasks. Offering excellent problem-solving abilities and calm demeanor in high-stress situations, eager to learn and develop in emergency response environment. Brings ability to quickly adapt to new technologies and procedures, ensuring efficient and accurate dispatching. Ready to use and develop strong communication and multitasking skills in the communications operator role.
Overview
4
4
years of professional experience
Work History
Health and Safety Coordinator Assistant
HIRA LTD
09.2025 - Current
- Developed and implemented health and safety policies to ensure compliance with regulations.
- Conducted regular safety audits and inspections to identify potential hazards.
- Facilitated training sessions for staff on best practices in workplace safety.
- Established a strong safety culture within the organization by promoting employee accountability and responsibility for health and safety matters.
- Reduced workplace accidents by effectively coordinating safety training programs for all employees.
- Supported management in developing robust policies that align with federal, state, and industry-specific regulations related to workplace health and safety.
- Increased awareness of health and safety practices through regular communication channels such as newsletters, bulletin boards, and company intranet updates.
Server
Legends Tavern
01.2025 - Current
- Collaborated with kitchen staff to streamline food delivery processes, reducing wait times.
- Managed multiple tables efficiently, ensuring timely order taking and serving.
- Resolved guest complaints effectively, maintaining a positive dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Administration
Williams Funeral Home
05.2023 - Current
- Managed logistics for memorial services, ensuring all details were executed flawlessly.
- Provided support during visitations, maintaining a respectful and serene environment for guests.
- Trained new staff on operational procedures and best practices for client interactions.
- Oversaw inventory of funeral supplies, ensuring availability and compliance with regulations.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Provided personal assistance, emotional support and personal care to clients.
Hostess/Expediter
Legends Tavern
05.2022 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize table turnover and guest flow.
- Trained new staff on customer service standards and operational procedures.
- Collaborated with kitchen and wait staff to streamline service during peak hours.
- Addressed guest inquiries and resolved issues efficiently to enhance satisfaction.
- Monitored wait times and communicated effectively with guests to manage expectations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Sales Associate
Ardene
05.2023 - 08.2024
- Provided exceptional customer service to enhance shopping experience and foster repeat business.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to maintain store presentation standards and visual merchandising.
- Trained new sales associates on company policies, product knowledge, and customer engagement techniques.
- Resolved customer inquiries and complaints efficiently, promoting a positive brand image.
- Developed strong relationships with customers, contributing to a loyal client base and increased referrals.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Ontario Secondary School Diploma - English, Math, Science, Social Sciences, Business,
Parkside Collegiate Institute
St. Thomas, ON06.2025
Skills
- Team work
- Critical/fast thinking
- Efficiency
- Willingness to learn
- Self improvement
- Reliable
- Customer service
- Strong Communication
- Data entry and reporting
- Typing and written communication
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Health and Safety Coordinator Assistant
HIRA LTD
09.2025 - Current
Server
Legends Tavern
01.2025 - Current
Administration
Williams Funeral Home
05.2023 - Current
Sales Associate
Ardene
05.2023 - 08.2024
Hostess/Expediter
Legends Tavern
05.2022 - Current
Ontario Secondary School Diploma - English, Math, Science, Social Sciences, Business,
Parkside Collegiate Institute