Kristin O'Brien
Coach
Hamilton,ON
Summary
I am a dependable retail sales professional with experience in dynamic, high-performance environments. I'm skilled in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
I am enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
9
9
Certifications
Work History
Coach
Alchemy Community Fitness
Hamilton, Ontario
07.2021 - Current
- Motivate athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Participate in fundraising events, helping team bring in funds to support charity and build community
- Encourage everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Continually gaining knowledge through experience, courses, research and certifications.
Owner/Operator
Flowmotion Fitess Virtual Training Studio
Ancaster, Ontario
03.2020 - Current
- Manage day-to-day business operations.
- Program design for small group and personal training
- Manage client limitations and adapt a program quickly and efficiently to ensure safe progress.
- Marketing and website design
Administrator, CSR, Coach, Trainer
Crunch Fitness
Hamilton, Ont
01.2001 - 01.2021
- Provided primary customer support to internal and external customers.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Managed company schedule to coordinate calendar and arrange travel.
- Recruited and trained new members of guest service team.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests and arranging merchandise pick-up.
- Answered constant flow of customer calls with minimal wait times.
- Processed payroll
Education
High School Diploma -
Ancaster High And Vocational School
Ancaster 09.1998 - 06.1999
Skills
Responsible and reliable
undefinedCertification
Steel Mace Flow Level 1
Timeline
Coach
Alchemy Community Fitness
07.2021 - Current
Owner/Operator
Flowmotion Fitess Virtual Training Studio
03.2020 - Current
Administrator, CSR, Coach, Trainer
Crunch Fitness
01.2001 - 01.2021
High School Diploma -
Ancaster High And Vocational School
09.1998 - 06.1999
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