Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
The Teaching Promise Award
Generic

Kristin McMillan

Waterloo

Summary


Diligent and friendly server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Hands-on and passionate about fostering a positive and inclusive work environment where everyone can thrive together.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

East Side Mario's Guelph
09.2023 - Current
  • Worked in a face paced environment with attention to customer
  • Focused on maintaining a clean and functional workplace for both the customers and employees
  • Used a POS system to submit orders and order modifications with attention to food sensitivities and allergies
  • Created a friendly environment and ensured all guests felt welcome into the East Side Mario’s family

Server

East Side Mario's Waterloo
07.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Met tables with a smile and positive attitude, creating a friendly environment.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed and maintained up-to-date knowledge of menu items and promotions to accurately respond to customer queries.

Teaching Assistant (Co-op)

WRDSB
01.2022 - 06.2022
  • Worked alongside my assigned teaching mentor to implement the principles of teaching to students at the elementary level (grades 1-8)
  • Taught non-English speakers the basics of English - they were able to participate in classes with full understanding after 6 months
  • Prepared class plans, guided lessons, and taught material in subjects such as English, French, science, history, and social studies
  • Created a warm and inclusive learning environment for all learners

Education

Bachelor's - English And Political Science

University of Guelph
Guelph, ON
04-2027

Skills

  • Guest engagement
  • Hospitality service expertise
  • Sales techniques
  • High volume dining
  • Leadership
  • French
  • Reading and writing support
  • Teaching

Languages

English - Expert
French - Fluent

Certification

  • Smart Serve certified as of June 6th, 2022

Interests

  • Creative Writing
  • Geography and Culture Studies
  • Culture-Based Travel
  • Digital design
  • Studying French and Swedish
  • Volleyball

Timeline

Server

East Side Mario's Guelph
09.2023 - Current

Teaching Assistant (Co-op)

WRDSB
01.2022 - 06.2022

Server

East Side Mario's Waterloo
07.2021 - 08.2023

Bachelor's - English And Political Science

University of Guelph

The Teaching Promise Award

Honored as the graduating student who most fully embodied the qualities of an outstanding educator including enthusiasm, patience, hard work, leadership, and a deep commitment to helping others learn and grow. Selected by district teachers for contributions that align with the OSSTF’s core values of community renewal and shared support.

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Kristin McMillan