Kristin McCutcheon
Summary
Experienced with health information system management and regulatory compliance. Utilizes strong data analysis and team collaboration to enhance healthcare operations. Knowledge of process improvement and project leadership, ensuring seamless integration and compliance.
Overview
16
16
years of professional experience
Work History
Operations Lead
Sephora
06.2022 - 11.2024
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Operations & Merchandising
Indigo Books & Music
01.2018 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Front Desk Clerk
Canada Games Aquatic Centre
01.2020 - 01.2021
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Supervisor
Tim Horton’s
01.2016 - 12.2018
YMCA, Millidgeville Community Centre
01.2014 - 12.2016
Shipping & Receiving
Indigo Books & Music
01.2009 - 12.2013
- Followed shipping and receiving procedures for goods and materials.
- Increased overall store efficiency by cross-training in various back-of-house functions such as shipping and receiving, pricing, and markdowns.
- Verified accuracy of shipping and receiving documents and maintained records.
Education
Associate of Science - Health Information Management
Trios College
Toronto, ON08-2026
Skills
- HIPAA and HITECH requirements
- Health records review
- Clinical documentation
- Effective communication
- Motivational attitude
- Operational efficiency
- Workforce management
- Scheduling coordination
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Operations Lead
Sephora
06.2022 - 11.2024
Front Desk Clerk
Canada Games Aquatic Centre
01.2020 - 01.2021
Operations & Merchandising
Indigo Books & Music
01.2018 - 06.2022
Supervisor
Tim Horton’s
01.2016 - 12.2018
YMCA, Millidgeville Community Centre
01.2014 - 12.2016
Shipping & Receiving
Indigo Books & Music
01.2009 - 12.2013
Associate of Science - Health Information Management
Trios College
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