Kristin Kopas

· Determining eligibility to short and long-term disability, salary continuance benefits and assess claims.

· Implementing the right interventions to support timely recovery and return to work.

· Leading Clients during the absence and return to work period.

· Driving telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning.

· Identifying and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations.

· Build relationships with on MDs, DPMs, PTs, OTs, etc. to generate orders.

· Established top sales territory in Canada.

· Managed own case load of up to 50 cases at one time.

· Helped patients navigate coverage for personal insurance, MVA and WSIB.

· Educate all levels of the healthcare profession on how. Dynasplint Systems complement the rehab process and helps maximize patient outcomes.

· Assess, fit and instruct patients on how to use the Dynasplint System and follow up throughout the course of use.

· Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.

· Maintain detailed account and patient information including patient reports for MD's and clinicians.

· Provide excellent customer service to existing accounts while consistently developing new business opportunities in territory.

· Train and supervise new team members.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Prepared and served restaurant drinks.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.