Kristin Goble
Sacramento,CA
Summary
Accomplished Sales Manager offering 20 years of experience developing and maximizing hotel sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Sales
Residence Inn Sacramento Rancho Cordova
12.2014 - Current
- Managed team of sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Managed accounts to retain existing relationships and grow share of business.
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
Sales Manager
Sacramento Marriott
12.2006 - 12.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Manager
Doubletree By Hilton Sacramento
04.2002 - 12.2006
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
Education
Certificate - TESOL Certificate
Royal Society of Arts
San Francisco05.1998
Bachelor of Arts - Italian Studies
California State University - Sacramento
Sacramento, CA05.1991
Skills
- Sales Training and Leadership
- Online Marketing
- Sales Team Training
- Social Media Marketing
- Client Relationship Management
- Pipeline Development
- Sales Strategy Development
- Revenue Forecasting
- Sales reporting
- Time management
- Contract negotiation
- Industry knowledge
- Relationship building
- Cold calling
- Sales strategy
- Team Recruiting and Onboarding
Certification
- Marriott Direct Sales Training - October 2015 and September 2006
- Hilton Direct Sales Training - November 2002
Languages
Spanish
Limited Working
Italian
Professional Working
Timeline
Director of Sales
Residence Inn Sacramento Rancho Cordova
12.2014 - Current
Sales Manager
Sacramento Marriott
12.2006 - 12.2014
Sales Manager
Doubletree By Hilton Sacramento
04.2002 - 12.2006
Certificate - TESOL Certificate
Royal Society of Arts
Bachelor of Arts - Italian Studies
California State University - Sacramento
- Marriott Direct Sales Training - October 2015 and September 2006
- Hilton Direct Sales Training - November 2002
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