Kristin Fulton
Redondo Beach
Summary
Dynamic and results-driven professional with extensive experience in sales, project management, and team leadership. Proven ability to generate significant business revenue, manage key client relationships, and lead teams to achieve project milestones and profit targets. Skilled in negotiation, problem-solving, and resource management.
Overview
11
11
years of professional experience
Work History
CareConnect Specialist
24 Hour Home Care
El Segundo
11.2025 - Current
- Caregiver Recruitment & Pipeline Development: Utilized reporting tools and Salesforce data to identify and outreach previously termed and inactive caregivers for CareConnect enrollment
- Program Outreach & Communication Strategy: Developed and delivered caregiver outreach scripting that effectively explained program benefits, increased engagement, and supported caregiver rehire efforts
- Member Support & Enrollment Coordination: Guided members through the CareConnect enrollment process, setting clear expectations and providing support for caregiver placement needs
- Relationship Management & Match Facilitation: Facilitated caregiver-member matching through consistent follow-up and communication, ensuring a smooth and comfortable onboarding experience for both parties
- CRM Tracking & Process Management: Maintained detailed tracking of caregiver and member enrollment statuses, match progress, and pipeline activity within Salesforce
- Program Impact & Care Coordination: Helped facilitate over 2,000 caregiver hours and supported 30+ successful caregiver-member matches through the CareConnect program
Executive Assistant
Collision and Injury Dynamics
06.2025 - 11.2025
- Workflow Management: Manage 150+ active cases for lead engineer, ensuring all materials, case statuses, key dates, and inspection records are consistently up to date
- Calendar and Logistics Coordination: Coordinate and maintain lead engineer’s calendar, scheduling vehicle/site inspections, depositions, trial testimonies, arbitrations, teleconferences, Zoom meetings, and travel
- Resource Coordination: Arrange necessary equipment and personnel support for inspections and testimonies as needed
- Legal Document Production: Prepare and produce case files for deposition testimony to be delivered to clients
- Client Relationship Management: Communicate directly with clients to provide updates on case progress, relay material statuses, and coordinate availability for scheduling
CrossFit Level 1 Coach
CrossFit Beach Box
08.2019 - 07.2025
- Personal Training: Manage class sizes up to 20 athletes
- Outside of class hours support small groups and individuals with additional coaching and training
Administrative Assistant
Collision and Injury Dynamics
10.2024 - 06.2025
- Client Intake: Conduct conflict checks for all new clients and initiate cases in Clio software, drafting fee agreements upon clearance
- Time Management: Manage and maintain organization of case statuses, fee agreements, materials, and schedules for 50+ concurrent projects
- Reporting: Run and analyze reports to identify missing documents or cases with excessive periods of no client contact, ensuring timely follow-ups
- Team Collaboration: Collaborate with engineers to communicate case details, updates, and project timelines for efficient case progression
Head of Sales & Senior Project Manager
Courtroom Animation
04.2023 - 04.2024
- Business Development: Generated over $100K in business revenue within the first three months
- Client Intake & Negotiation: Qualified new clients, pitched solutions, and led 50%+ of all account negotiations, creating new business opportunities and meeting sales targets
- Project Management: Led projects to on-time completion, managing key milestones, and successfully achieved up to 40% net profit per project
- Team Leadership: Facilitated team meetings to encourage open communication via project planning, status updates, and risk management
- Resource Management: Coordinated between clients, 3D animators, contractors, and experts to deliver accurate products
Production Assistant
Courtroom Animation
04.2022 - 04.2023
- Client Relations: Communicated project phases with clients, building relationships to gain approval and feedback
- Proposal Writing: Drafted winning proposals that balanced client needs and company profit targets
- Document Organization: Ensured documentation met confidentiality requirements and enhanced accessibility
Assistant Manager
Dogdrop
11.2021 - 04.2022
- Customer Service: Built relationships with over 50 repeat customers and personalized pet care services to meet individual needs
- Inventory Management: Created and implemented the company's first inventory management process, reducing expenses by up to 33% per month
- Communication: Proactively shared relevant information with employees, marketing and sales teams, and business owners
- Recognized by leadership for exceeding expectations
Restaurant Manager
Fresh Brothers
10.2020 - 11.2021
- Budget Management: Consistently ranked in the top 5 of all franchises for managing labor costs by optimizing shift scheduling, peak sale times, and employee skill sets
- Hiring and Staffing: Responsible for hiring, training, and promotions of up to 30 full-time and part-time personnel
Assistant General Manager
Fresh Brothers
10.2019 - 10.2020
- Problem Solving: Investigated root causes for over/under usage of products and implemented solutions such as retraining employees and new processes
- Conflict Resolution: Resolved customer and employee complaints with creative solutions to maintain satisfaction
Shift Lead
Fresh Brothers
10.2015 - 10.2019
- Executing Day to Day Operations: Ensuring staff was executing daily processes effectively in order to maximize our store's efficiency
Education
High School Diploma -
Da Vinci Science
Skills
- Microsoft Suite
- CETA
- Gusto
- Slack
- AirTable
- Hubspot
- Dropbox
- Loom
- Clio
- Outlook
- Reporting tools
- Salesforce
- Teams
Beyond the Resume
CrossFit Level 1 Trainer, active fitness competitor, dog (obsessed) enthusiast, true crime and reality TV junkie
Timeline
CareConnect Specialist
24 Hour Home Care
11.2025 - Current
Executive Assistant
Collision and Injury Dynamics
06.2025 - 11.2025
Administrative Assistant
Collision and Injury Dynamics
10.2024 - 06.2025
Head of Sales & Senior Project Manager
Courtroom Animation
04.2023 - 04.2024
Production Assistant
Courtroom Animation
04.2022 - 04.2023
Assistant Manager
Dogdrop
11.2021 - 04.2022
Restaurant Manager
Fresh Brothers
10.2020 - 11.2021
Assistant General Manager
Fresh Brothers
10.2019 - 10.2020
CrossFit Level 1 Coach
CrossFit Beach Box
08.2019 - 07.2025
Shift Lead
Fresh Brothers
10.2015 - 10.2019
High School Diploma -
Da Vinci Science