Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kristin Estes

Kristin Estes

Yucca Valley,CA

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
01.2021 - 01.2023
  • Provided excellent customer service, greeted customers upon entering the store, provided information for specials and promotion.
  • Made various coffees, teas, hot and cold beverages, and bakery items, assisted with opening and closing of the store, maintained store cleanliness.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Dispatcher

Morongo Basin Ambulance Association
12.2020 - 01.2022
  • Directed incoming requests for emergency assistance to appropriate assets, monitored and operated silent alarm panels and notify responsible parties.
  • Conducted inquiries on individuals using the automated wants and warrants system, contacted appropriate personnel to advise and notify of monitored situations.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Bartender

Casa Moreno
04.2015 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

Bachelor of Science - Nursing

Stanbridge University
Riverside, CA
07.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Exceptional customer service
  • Adaptive

Certification

  • Basic Life Support Provider, American Heart Association, 6/10/25-6/10/27
  • ACLS, 6/10/25-6/10/27
  • PALS, 6/10/25-6/10/27

Timeline

Barista

Starbucks
01.2021 - 01.2023

Dispatcher

Morongo Basin Ambulance Association
12.2020 - 01.2022

Bartender

Casa Moreno
04.2015 - 03.2020

Bachelor of Science - Nursing

Stanbridge University

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Kristin Estes