Open To Work
Kristin Drennan
Saint-Jean-sur-Richelieu,STATE_CA
Work Preference
Summary
Experience professional with strong background in people management, human resources, and operations seeking a new career in education. Recognized for high standards, collaboration, and bias for action, I am confident I can bring the same passion for achieving results to the classroom. Currently, a student in Quebec's Francisation program, I understand the challenges of learning a new language and opportunities language acquisition provides.
Overview
24
24
years of professional experience
Work History
Escalations Investigator
Amazon
Remote- Covering The United States And Canada
03.2025 - 10.2025
- Addressed and analyzed issues raised to Amazon's executive team, including founder Jeff Bezos and CEO Andy Jassy, to ensure effective resolution.
- Led time-sensitive, confidential investigations involving personnel across all organizational levels, from custodial workers to directors.
- Collaborated with cross-functional teams to execute root-cause analysis and implement sustainable solutions.
- Leveraged AI tools daily and was proficient in a wide-range of Amazon systems.
HR Investigator
Amazon
Remote, United States And Canada
11.2020 - 03.2025
- Applied company policy, state and provincial labour laws, past precedent, and high judgement in case findings.
- Partnered with site and regional HR teams to take appropriate remedial action.
Area Manager
Amazon
Carteret, NJ
09.2019 - 11.2020
- Managed workforce of 80-120 employees in the Pack Singles Department, driving efficiency and performance at the #1 site within the network.
- Supervised daily workflows, guaranteeing alignment with safety protocols and corporate policies.
- Assessed real-time data to ensure efficient logistics and punctual arrival of hundreds of thousands of packages to customers.
District Manager
ALDI Food Stores
United States
01.2013 - 01.2019
- Managed comprehensive hiring, onboarding, and training programs for a district of 4-6 stores, with over 100 employees.
- Executed systematic temperature monitoring and thorough weekly audits to ensure compliance with food safety regulations and effective recall management.
- Drove store sales growth from 30% to 300% by implementing rigorous merchandising standards and enhancing customer service quality.
- Facilitated regional expansion by supporting the construction and renovation of over 40 stores during tenure.
Assistant Store Manager
Kohl’s Stores
New York State
01.2010 - 01.2012
- Focused on merchandising execution, product management, and developing department leads to ensure positive customer experience.
Associate Store Manager
Talbots Clothing Store
Hamden, CT
02.2007 - 08.2007
- Ensured excellent customer experience by providing personal shoppers.
- Improved product presentation and inventory management, through daily analysis of product on hand.
Associate Store Manager
Gap Inc
Multiple Locations
08.2001 - 02.2007
- Worked in multiple roles, for multiple Gap/Old Navy locations during tenure including: Associate Store Manager, Presentation Director, and Key Holder.
- Hired, trained, and developed employees to exceed customer expectations.
- Ensured excellence in merchandising and product management, traveling throughout the region to train and new managers in visual merchandising and stockroom organization.
Education
Juris Doctorate -
LaRelance
Saint-Jean-Sur-Richelieu, Quebec05-2026
Bachelor of Arts - Political Science and International Studies
Saint Louis University
Saint Louis, Missouri01-2001
Francisation -
LaRelance
Saint-Jean-Sur-Richelieu, Quebec05-2026
Skills
- Ability to work independently and as part of a team
- Customer focused
- Strong time management and organization
- Objective and detailed research and report writing
- Experience in working with people of all backgrounds in: office, warehouse, retail, grocery, and educational environments
- Native English speaker with low intermediate written/spoken French
IMMIGRATION
Permanent Resident
CONTACT
- drennan.kristin2@gmail.com
- (579) 372-0692
Languages
English
Native or Bilingual
French
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Escalations Investigator
Amazon
03.2025 - 10.2025
HR Investigator
Amazon
11.2020 - 03.2025
Area Manager
Amazon
09.2019 - 11.2020
District Manager
ALDI Food Stores
01.2013 - 01.2019
Assistant Store Manager
Kohl’s Stores
01.2010 - 01.2012
Associate Store Manager
Talbots Clothing Store
02.2007 - 08.2007
Associate Store Manager
Gap Inc
08.2001 - 02.2007
Juris Doctorate -
LaRelance
Bachelor of Arts - Political Science and International Studies
Saint Louis University
Francisation -
LaRelance