Kristin Carpenter
Calgary,AB
Summary
Proven leader and entrepreneurial spirit, adept in strategic decision-making and process improvement, significantly enhanced operational efficiency as a Frilly Lilly owner of three separate locations. Expert in staff management and customer service, fostering team excellence and client loyalty. Skillfully balanced financial oversight with innovative strategies for robust business growth.
Overview
19
19
years of professional experience
Work History
Business Owner/Director
Self-Employed
04.2012 - 05.2024
- Owner and operated three separate Frilly Lilly Beauty Boutiques.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Inside Sales
Summit Tubulars
02.2005 - 05.2008
- Streamlined internal processes to improve efficiency within the Inside Sales department.
- Coordinated closely with inside sales representatives to follow up on leads generated from various marketing initiatives effectively.
- Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty.
Education
Bachelor of Interior Design -
Yorkville University
Concord, ON12.2024
Skills
- Customer Service
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Strategic Decision-Making
- Staff Management
- Process Improvement
- Effective leader
- Scheduling
- Inventory Tracking and Management
- Goal Setting
Timeline
Business Owner/Director
Self-Employed
04.2012 - 05.2024
Inside Sales
Summit Tubulars
02.2005 - 05.2008
Bachelor of Interior Design -
Yorkville University
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