
Results-driven Payroll Specialist with extensive experience in processing payroll for multiple departments and handling FMLA paperwork. Known for attention to detail and strong customer service skills, ensuring timely resolution of payroll issues and compliance with regulations.
Process payroll for 5 departments/divisions within Fire - both Suppression and EMACS; process OC paperwork - RESSL's, OWO's, LIR's, RFL JARS and payroll for all that are out on OC including working with Risk, EBSD and CAPF (LTD through the 935 union); process all FMLA paperwork for the employees that are on my payroll - RESSL's, OWO's RFL JARS; calculate benefit amounts on the STD calculator to ensure those receiving STD benefits through EDD, MetLife or The Standard depending on the employees MOU are correctly integrating their time not to exceed 100% of their pay; process incoming WPE's and send them to OPF; maintain a high level of customer service for both employees and other external departments; process new hire packets, conducting new hire orientation on rotation; process promotion packets; process transfers within the department; completing HelpDesk tickets as assigned to resolve employees payroll issues; all other basic office functions - answering phones, faxing, emails, IOM, etc.
Reconcile invoices, maintain detailed records for all facilities and clients, tracking and maintaining all Interim Assistance clients with quarterly updates and facility records including filing SSP-14's with SSA; in charge of the Shelter program for all of my units- tracking clients and reconciling vendor invoices, tracking all State Hospital clients and maintaining a good relationship with Department of State Hospitals; working with the Public Guardian for their client payment purposes in our programs including tracking all payments made to DBH from PG; all basic office functions - answering phones, directing client calls, faxing, IOM, emails, etc.
Fiscal duties - issuing gas cards, vouchers, processing travel claims, and homeless assistance. CLerical duties - answering phones, assisting customers - checking them in for appointments and accepting paperwork for the Welfare to Work program, delivering mail, ensuring all paperwork is processed timely to be delivered, faxing when necessary, keeping track of ESS workloads, REACS, Unassigned Program List Report, Pending Caseload Report, IDT's, ICT's, processing same day applications, processing MAGI Determinations and Referrals, processing 110P requests and processing e-Apps.
Tax preparer, assisted in the Resource Room, administered weekly assessment tests to clients, researched jobs weekly for the Employment Board, assisted EW's when needed and did all other clerical duties as needed.
Working with all regions across the U.S. and the IRS to obtain valid Power of Attorney's for all clients, maintaining current records and reports of all rejected Power of Attorney's, completing company change requests as necessary, and a primary back-up for daily company communications.
Monitor employee schedules, complete employee evaluations, involved in hiring decisions and disciplinary actions, accounts payable, accounts receivable, payroll, filing liens, and all other duties assigned to the roll of office manager.