Kristie Walker
Grande Prairie
Summary
Proven adeptness in reception management and client relations, honed at Koch Ford, showcases ability to efficiently manage front-office duties and foster strong customer relationships. Excelling in document management and leveraging excellent communication skills, I deliver creative solutions and superior service, enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Koch Ford
01.2023 - 01.2024
- Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel
- Greeted and welcomed clients, customers, and visitors in a professional manner
- Answered office telephone to address questions or forward calls to appropriate staff
- Maintained accurate filing systems for documents such as invoices, contracts, and correspondence
- Operated and maintained printer, fax, and copier to perform office functions
- Provided excellent customer service to both internal and external customers via telephone or email communication
Customer Service Representative
La Vie En Rose Outlet & Aqua
10.2022 - 01.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
Personal Frame Designer
Micheals
02.2022 - 09.2022
- Modified designs according to client feedback
- Adapted quickly to changing project requirements and priorities, delivering creative solutions under tight deadlines
- Collaborated closely with clients to understand project requirements and deliver customized design solutions
Replenishment Associate
Micheals
08.2017 - 02.2022
- Received, stocked and replenished merchandise to keep inventory flowing through supply chain
- Stocked shelves with items, replenishing to meet customer demand
- Stocked shelves, racks, and cases with new or transferred merchandise
- Disposed of damaged or defective items
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
- Cleaned display cases, shelves, and aisles
Education
HIGH SCHOOL -
St Joes
Skills
- Reception management
- Client relations
- Document management
- Mail handling
- Payment collection
- Multi-line phone operation
References
References available upon request
Timeline
Receptionist Administrator
Koch Ford
01.2023 - 01.2024
Customer Service Representative
La Vie En Rose Outlet & Aqua
10.2022 - 01.2023
Personal Frame Designer
Micheals
02.2022 - 09.2022
Replenishment Associate
Micheals
08.2017 - 02.2022
HIGH SCHOOL -
St Joes
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