Kristie Vis

• Dynamic and results-oriented professional with proven experience in dental lead management and marketing, specializing in patient acquisition, retention, and practice growth. Skilled in developing targeted marketing strategies—both digital and traditional—to attract new patients and increase brand visibility. Expertise in lead tracking, CRM systems, follow-up processes, and conversion optimization. Adept at managing campaigns across social media, email, and local outreach while ensuring alignment with HIPAA compliance and practice goals. Strong communication and organizational skills with a focus on delivering exceptional patient experience and measurable marketing ROI.
• Working with Progressive Lead Managment
• Calling leads to schedule for dental implant consultations while working along side treatment coordinators
• Creating major treatment plans to present to patients in office
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Dedicated and detail-oriented Dental Treatment Coordinator with Smiling Dental for 3 years of experience facilitating seamless patient care, treatment planning, and administrative support in busy dental practices. Skilled in coordinating treatment schedules, presenting financial options, and guiding patients through procedures with empathy and clarity. Strong background in insurance verification, billing, and ensuring case acceptance through effective communication and patient education. Known for building trust with patients, supporting clinical teams, and enhancing operational efficiency to improve the overall patient experience.

• Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
• Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
• Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
• Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
• Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
• Kept abreast of the latest advancements in dental treatments and technologies, ensuring patients received the most up-to-date care possible.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Registered and verified patient records before triage with most up-to-date
• One-on-one consultation with patients creating a safe space for them to express there needs, wants and what they can afford.
• Specializing with AOX CASES, Full mouth rehab, cosmetic treatment, general dentistry

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
• Helped patients complete necessary medical forms and documentation.
• Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
• Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
• Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
• Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
• Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Sterilization

• Maintained accurate records of rescues, accidents, and incident reports for thorough documentation.
• Administered first aid and CPR when necessary, resulting in swift medical attention for injured patrons.
• Educated beachgoers on water safety practices, promoting awareness and reducing risk of incidents.
• Ensured swimmer safety by vigilantly monitoring waterfront activities and enforcing rules.
• Conducted daily inspections of swimming areas, removing debris and maintaining cleanliness for a safe environment.
• Contributed to a positive work environment through effective teamwork, communication, and problem-solving skills with colleagues.
• Participated in regular drills to stay proficient in rescue techniques and emergency procedures.
• Provided timely assistance to distressed swimmers through quick response and expert rescue techniques.
• Prevented accidents by proactively identifying potential hazards in the water and surrounding areas.
• Assisted in training new lifeguards, sharing knowledge and expertise to ensure a skilled team.

• Taught daily swim instruction to students varying in ages and skill levels.
• Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
• Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
• Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Developed and implemented lesson plans based on individual student needs.
• Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
• Mentored and trained new swim instructors on best practices.
• Collaborated with swim team coaches to develop successful training plans.
• Provided positive reinforcement and motivation to increase student confidence and performance.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Responded to emergency situations in a timely, efficient manner.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Promoted water safety awareness with educational presentations to community groups.
• Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.