Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Kristie Ozima

Kristie Ozima

Fontana

Summary

Dynamic and results-driven professional with extensive experience in customer service at Stater Bros. Proven ability in cash handling and fostering customer loyalty. Recognized for strong communication skills and problem-solving capabilities, consistently enhancing the customer experience while maintaining operational efficiency. A dedicated team player committed to excellence in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier

Stater Bros
Fontana
03.2024 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.

Server & Cashier

Rubio’s Coastal Grill
01.2024 - 08.2024
  • Responsible for accurately processing cash and credit transactions and providing exceptional customer service while ensuring a clean and organized front-of-house.

Hostess

Mission Inn Hotel & Spa
01.2023 - 12.2023
  • Worked as a hostess at Las Campanas Restaurant at the hotel in a customer service capacity during the holiday season.

Problem Solver & Sorter

Amazon LAX9
09.2021 - 10.2023
  • Tasked with resolving issues throughout the building and coordinating with various departments, as well as managing the sorting of items for distribution to the UIS robotics conveyor system.

Server & Hostess

Leo’s Country Kitchen
05.2021 - 08.2021
  • Served as both a server and hostess in a restaurant setting, delivering exceptional customer service and collaborating effectively with both colleagues and patrons.

Education

High School Diploma -

Options For Youth
Fontana
01.2021

High School Diploma -

Irvine High School
Irvine
01.2021

Skills

  • Google & Apple Software
  • Cash handling
  • Customer service
  • Cash register operation
  • Strong Communication
  • Team Player
  • Problem Solver

Awards

  • High School Honor Society
  • Community Service Award for Summer Volunteer
  • Amazon AAC Community Award for Creativity

Languages

Fluent in English & Chinese

Timeline

Cashier

Stater Bros
03.2024 - Current

Server & Cashier

Rubio’s Coastal Grill
01.2024 - 08.2024

Hostess

Mission Inn Hotel & Spa
01.2023 - 12.2023

Problem Solver & Sorter

Amazon LAX9
09.2021 - 10.2023

Server & Hostess

Leo’s Country Kitchen
05.2021 - 08.2021

High School Diploma -

Options For Youth

High School Diploma -

Irvine High School

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Kristie Ozima