Kristie Mantle
Edmonton,Canada
Summary
I am currently seeking a Full-time administrative position where I can further my experience and gain new skills Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Office Administration Temp
Express Employment Professionals
Edmonton, Alberta
05.2024 - 10.2024
- Handled transaction processing, ensuring timely payment and receipt.
- Managing a range of duties such as document scanning, sending faxes, entering data into systems, and maintaining files.
- Provided exceptional customer service.
- Demonstrated ability to manage multiple tasks within strict time constraints.
- Prepared client invoices and engaged in customer interactions.
- Managed day-to-day office operations and provided administrative support.
- Created reports using spreadsheets or database software programs when requested.
- Processed invoices for payment in accordance with company policies and procedures.
Customer Service - Seasonal
TJX – Winners
Edmonton, AB
11.2023 - 01.2024
- Received items and organized them for warehouse floor.
- Ensured shelves were fully stocked and the store was consistently clean.
- Operated POS register to process sales.
- Successfully managed workload under pressure during Christmas time.
- Maintained a professional attitude while providing excellent customer service.
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
- Processed returns, exchanges, and refunds according to company policies.
- Supported customers continuously during the sales process.
Payroll
Legacy Heating and cooling
Edmonton, AB
07.2023 - 10.2023
- Ensured timely verification of hours and timesheet entry for employees in both Edmonton and Calgary.
- Executed office duties like data entry, report printing, filing, and scanning.
- Handled highly sensitive documents and client cash deposits.
- Supported payroll processing by preparing payroll related journal entries.
- Processed employee timesheets according to payroll deadlines.
- Processed payroll information in a timely manner.
- Verified accuracy of data entry into payroll system prior to processing payroll runs.
- Left due to a shortage of work.
Office Administrative Assistant
Bacon Veneer
Calgary, AB
07.2019 - 01.2023
- Managed accounts payable and receivables.
- Processed outgoing and incoming payments.
- Carried out essential office functions like scanning, faxing, entering data, filing documents and printing reports.
- Created all required shipping documents for local and international shipments.
- Excelled in handling high workloads under strict time constraints.
- Managed customer communications consistently.
- Greeted visitors and responded to inquiries in a professional manner.
- Answered incoming calls in a timely manner and directed them appropriately.
- Ordered supplies and maintained an inventory of office equipment.
- Sorted mail daily for distribution throughout the organization.
- Responded promptly to customer inquiries via email or phone.
Payroll Supervisor/Mailroom Administrator/Warehouse Worker
Calgary Sun
Calgary, AB
03.2016 - 07.2019
- Managed payroll processes for part-time and full-time employees.
- Developed multiple spreadsheets for organizational and data tracking purposes.
- Completed various administrative duties such as document scanning, managing faxes, inputting information into databases, organizing records and processing invoices.
- Coordinated the ordering process for supplies in both office and warehouse.
- Certified to handle both forklifts professionally along with securing training for clamp trucks.
- Oversaw duties related to shipping and receiving.
- Handled manual feeding of insert machinery.
Administrative Assistant/ Reception
Parker Hannifin
Calgary, AB
07.2013 - 01.2016
- Handled incoming calls daily.
- Generated invoices.
- Completed essential office functions by performing tasks like document scanning, faxing forms, entering data into systems, organizing files.
- Managed end-to-end shipping and receiving processes worldwide.
- Managed tasks effectively despite intense workloads and time constraints.
- Managed database systems containing customer contact information.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Diploma - Office Administration
Reeves College
Calgary, AB08.2012
Skills
- Document management
- Report preparation
- Workload prioritization
- Office technology
- Spreadsheet development
- Mail handling
- Database entry
- Telephone reception
- Scanning and copying
- Mail routing
- Payroll and accounts payable and receivable
- Staff management
- Business administration
- Payroll administration
- Administrative support
- Office management
- Word processing
- Time management
- File maintenance
- Customer engagement
- Ethics-focused
- Document scanning
- Verbal communication
- Business correspondence
- Managing office supply inventory
- Payroll
- Supply inventory
Availability
Available immediately
References
References available upon request.
Timeline
Office Administration Temp
Express Employment Professionals
05.2024 - 10.2024
Customer Service - Seasonal
TJX – Winners
11.2023 - 01.2024
Payroll
Legacy Heating and cooling
07.2023 - 10.2023
Office Administrative Assistant
Bacon Veneer
07.2019 - 01.2023
Payroll Supervisor/Mailroom Administrator/Warehouse Worker
Calgary Sun
03.2016 - 07.2019
Administrative Assistant/ Reception
Parker Hannifin
07.2013 - 01.2016
Diploma - Office Administration
Reeves College
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