Kristie Jewell
Roseville
Summary
To obtain the position as a representative in a recognized agency. Develop new techniques and exceptional skills to successfully perform duties with full dedication. Continue to effectively multitask and prioritize work in a high stressed environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Confidential Administrative Assistant, Office of t
Auburn Police Department
Auburn
03.2023 - Current
- Assist current position holder with tasks as necessary
- Managed daily correspondence for department communications and inquiries.
- Organized files and maintained accurate records for police reports and personnel documents.
- Assisted in preparing documents for internal meetings and public requests.
- Coordinated logistics for community outreach events and department activities.
- Provided administrative support to officers during investigations and operations.
- Maintained inventory of office supplies and ordered materials as needed.
Dispatch Clerk II/Training Officer
Auburn Police Department
Auburn
01.2019 - Current
- Proficient in use of multiline phone, multichannel radio, automated mapping systems, and CAD systems
- Ability to multitask, gather and disseminate information clearly, accurately, and rapidly
- Maintain a professional and compassionate demeanor during high profile calls
- Process time sensitive data for missing persons, stolen vehicles/articles, teletypes into NCIC
- Searched and retrieved information from computer records and other documents in response to specific requests
- Assisted the public, department personnel, and outside agencies in obtaining information
- Trains new hires on Dispatch and Records Department policy and procedures
- Responsible for 'Daily Observation Report' and documentation process during training and probation period
- Assisted the general Public, department personnel, and other agencies in obtaining police related information
- Reviewed, inputted, and proceed documents and responded to requests in a timely manor
- Reviewed and processed criminal background checks, suspect workup packets, sex offender registrations, etc.
- Maintain the security and confidentiality of the Auburn Police Department Records
- OPST Dispatcher of the Year Award 2021
Dispatcher/Training Officer/Lead
American Medical Response
Sacramento
01.2011 - 12.2021
- IFT/911 Capable Dispatcher in both Tri County and Bay Area
- Provide prearrival instruction to callers and dispatch life support
- Maintain knowledge of policies and procedures for multiple counties
- Schedule and coordinate interfacility transfers with contracted facilities and insure proper ambulance type
- Dispatch incoming requests including crucial information while ensuring the safety of field personnel
- CTO for multiple 911, IFT counties and call intake procedures
- Interim Supervisor for a multiple county communication center
- OPST Vision Award Winner in 2012
- FEMA Deployment: Hurricane Florence, September 2018 and Hurricane Michael October 2018
Education
High School -
Oakmont High School
Roseville, CA01.2005
Some College (No Degree) - Social And Behavioral Science
Sierra College
Rocklin, CASkills
- Document management
- Records maintenance
- Data processing
- Event coordination
- Information retrieval
- Communication skills
Certification
- POST Public safety Dispatcher Basic Course, 01/01/21
- Public Record Act Certificate, 01/01/21
References
Excellent professional and personal references available upon request.
Accomplishments
OPST Vision Award- AMR 2012
Timeline
Confidential Administrative Assistant, Office of t
Auburn Police Department
03.2023 - Current
Dispatch Clerk II/Training Officer
Auburn Police Department
01.2019 - Current
Dispatcher/Training Officer/Lead
American Medical Response
01.2011 - 12.2021
High School -
Oakmont High School
Some College (No Degree) - Social And Behavioral Science
Sierra College