Kristie Belfour
Assiniboia,SK
Summary
Dynamic professional with a proven track record at RollinRock, excelling in customer service and strong multitasking. Recognized for enhancing guest experiences through effective order accuracy and team collaboration. Skilled in cash handling and maintaining cleanliness, consistently delivering high-quality service in fast-paced environments.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
RollinRock
03.2024 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages efficiently while ensuring order accuracy.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to streamline order delivery process.
- Managed multiple tables simultaneously, enhancing overall guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
Commercial Painter
Trailtech
05.2020 - 01.2023
- Oversaw painting projects, ensuring adherence to safety protocols and quality standards.
- Trained junior painters in techniques and equipment usage, enhancing team efficiency.
- Implemented process improvements that streamlined workflow and reduced project timelines.
- Conducted thorough surface preparation, maximizing paint adhesion and finish quality.
- Enhanced team productivity by training new hires in proper painting techniques and safety protocols.
- Checked parts to verify attachment of correct identification.
- Observed safety protocols set by company to avoid hazardous conditions.
- Increased customer satisfaction by thoroughly understanding their requirements before beginning the painting process.
- Inspected completed work for consistency and quality, addressing any deficiencies promptly.
- Collaborated with project managers to align painting schedules with construction timelines.
- Ensured long-lasting results by repairing surface imperfections such as cracks or holes before applying paint.
- Verified production workflow, quality parts and delivery met required timeframes.
- Applied paint with brushes, rollers, and sponges.
- Filled cracks, joints, and nail holes with putty plaster.
- Used paint remover, scrapers and brushes to remove old paint.
- Smoothed surfaces through sanding, brushing, and scraping.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
- Calculated amount of paint and other materials needed for each job accurately.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Mixed and blended paints according to specified colors and consistency.
- Taped off areas to prevent overspray and other accidents.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Trained new staff on initial setup routines and continual work monitoring procedures.
Education
High School Diploma -
Allan High School
Allan, SK06-1997
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cleanliness
- Cash handling
- Decision-making
- Safe food handling
- Payment processing
- Food running
- Table setting
- Order accuracy
- Supply restocking
- Dining area maintenance
- Seating arrangements
Accomplishments
- Documented and resolved customers complaints which led to customers leaving satisfied.
- Achieved effective results by completing numerous resturant tasks with accuracy and efficiency.
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Certification
- Serve it right Training - certificate
Timeline
Waitress
RollinRock
03.2024 - 03.2025
Commercial Painter
Trailtech
05.2020 - 01.2023
High School Diploma -
Allan High School