Kristian Lowes

Handling customer inquiries regarding orders, shipments, and returns. I was a reference to the staff if there were questions involving the POS. Assisted in training new tasting room staff members about daily tasks. Managed weekly inventory levels, coordinating with the production team in order to receive more supply. Maintained a clean and organized environment throughout the tasting room. Developed relationships with customers to encourage repeat visits and sales.

Being a server, I made sure every customer was happy and set with proper tools for consumption. Once I became a Person In Charge I was managing 3-4 coworkers whenever the head manager was not working, as well as preparing a daily report for management.

Taking customers' orders with a smile and making sure their needs are tended to.

I washed any dishes that needed to be clean for the kitchen.