Summary
Work History
Education
Summary Of Qualifications Skills
Training Licenses Certificates
Timeline
Generic
KRISTIAN BROGADA

KRISTIAN BROGADA

Ajax

Summary

Detail-oriented professional seeking Support Assistant B position with the City of Toronto. Exceptional organizational, administrative, and communication skills to support departmental operations and deliver outstanding service. Committed to efficiency and collaboration, goal is to uphold City's values and enhance team productivity through proactive problem-solving and administrative excellence.

Work History

Park Handyworker 3 – Full-Time, Seasonal

CITY OF TORONTO
  • Performs manual tasks in park areas which require some gardening ability
  • Operates various types of equipment, mechanized grounds maintenance and grass cutting equipment
  • Maintains parks turf by mowing, string trimming, fertilizing, clearing litter and removing garbage, as well as setting up semi-automatic and automatic irrigation systems
  • Cleans, maintains and makes minor repairs to park washrooms
  • Cleans, maintains and makes minor repairs to parks facilities and furnishings including playing fields, ice rinks, parks benches, etc
  • Sets up equipment such as chairs, benches and soccer/football posts, etc
  • Clears and maintains parks walkways and entrances, including snow shovelling
  • Assists in maintaining horticultural beds and shrubs, as required
  • Performs other related work as assigned

Self Employed – Contract Work

FREELANCE COMPUTER TECHNICIAN
  • Assemble desktop computers from hardware set up to software installations and configurations
  • Repair and replace laptop screens and other faulty hardware
  • Manage security options of computer software/networks to prevent cyber attacks
  • Troubleshoot system failures or bugs, providing solutions to restore functionality
  • Work in a customer service environment dealing directly with the public, service providers and/or staff via phone, email, mail inquiries and in person
  • Create and format documents, tables, charts, graphs and spreadsheets using software programs, specifically Microsoft Word and Excel
  • Reviews, accepts, or rejects materials from clients, ensuring all criteria have been met
  • Receive documents/applications, invoices/monies from the public or other levels of government and ensure accuracy, and completeness
  • Issue/complete, receipts/documentation and ensures they are recorded and secured in the appropriate manner
  • Collect, sort, track, date stamp, distribute, prepare documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens and purchase orders
  • Monitor, order, pick up and maintain supplies/resource materials for unit or other locations
  • Provide assistance with reconciliation and analysis of financial and statistical data
  • Respond to inquiries requiring broad knowledge of the operational area
  • Receive and log calls for distribution to appropriate personnel and take messages, as necessary
  • Coordinate meeting rooms, bookings and special requirements for meetings
  • Attend meetings, take and transcribe minutes

Multi-media Engineer

Crescendo Media
  • Company Overview: Singapore
  • Design, develop, and maintain multimedia systems integrating audio, video, graphics, and interactive technologies
  • Configure, optimize, and troubleshoot multimedia software, hardware, and network systems
  • Collaborate with creative and technical teams to produce engaging digital content for various platforms
  • Ensure seamless media encoding, compression, and formatting for optimal performance across devices
  • Develop and implement solutions for streaming, broadcasting, and media distribution
  • Oversee video editing, sound engineering, animation, and other multimedia production tasks
  • Research emerging technologies to enhance multimedia systems and user experiences
  • Provide technical support and guidance for multimedia tools, applications, and production workflows
  • Maintain documentation for multimedia systems, processes, and troubleshooting guides
  • Ensure compliance with industry standards and best practices in multimedia development and deployment
  • Singapore

Education

Associate of Science - Enterprise Network Engineering

Citi College of Canadian Careers
Mississauga, ON

Summary Of Qualifications Skills

  • Extensive experience in customer service-oriented roles, demonstrating strong interpersonal and communication skills while efficiently handling diverse administrative responsibilities.
  • Proficient in operating various office equipment and utilizing advanced computer software programs, including the Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), to ensure streamlined operations and effective task management.
  • Skilled in creating high-quality documents, reports, charts, and spreadsheets, showcasing attention to detail and a commitment to accuracy and professionalism.
  • Flexible and dependable, with the ability to work overtime, including evenings, weekends, and statutory holidays, as required.
  • Solid understanding of current issues and trends in municipal law enforcement, coupled with the ability to provide knowledgeable responses to inquiries related to operational functions.
  • Proficient in utilizing diverse software packages essential for supporting divisional job requirements, such as Licensing System, ICON, Captiva, T-Recs, Front Desk, IBMS, SAP, and others.
  • Exceptional interpersonal and communication skills, ensuring a high level of customer service across email, telephone, and in-person interactions while maintaining efficiency, discretion, and professionalism.
  • Strong organizational and multi-tasking abilities, adept at setting priorities and independently managing workloads under tight deadlines.
  • Skilled in executing confidential data entry and retrieval functions with accuracy and verification, using complex databases effectively.
  • Experienced in addressing sensitive and confidential matters, particularly in relation to bylaw investigations, with tact and integrity.
  • Proficient in establishing and maintaining manual and computerized filing systems aligned with Corporate Records Management standards.
  • Demonstrated ability to manage challenging client interactions, de-escalate conflicts, and resolve issues diplomatically and professionally.
  • Trusted to exercise discretion, tact, and diplomacy when handling sensitive and confidential information.
  • Highly analytical and detail-oriented, with strong problem-solving, organizational, and time management skills, able to work autonomously and collaboratively in team settings.
  • Exceptional keyboarding and proofreading skills, with a focus on accuracy, attention to detail, and handling high volumes of work efficiently.
  • Skilled in compiling financial data, preparing statistical summaries, and balancing documents accurately.
  • Extensive experience in procurement, purchasing, and payment processes.
  • Knowledgeable in City by-laws, related legislation, court proceedings, tribunal processes, and procedures.
  • Demonstrated expertise in high-volume data entry and proofreading, emphasizing speed and precision.

Training Licenses Certificates

  • WHMIS Certificate
  • Modern Desktop 100/101 Certificate
  • Microsoft Certified: Azure Administrator Associate
  • MS Office 365 Certificate
  • Occupational Health and Safety Certificate
  • Microsoft Office (i.e. Word, Excel, Outlook)
  • G Class Ontario Driver’s License
  • Standard First Aid + CPR Level C & AED

Timeline

Park Handyworker 3 – Full-Time, Seasonal

CITY OF TORONTO

Self Employed – Contract Work

FREELANCE COMPUTER TECHNICIAN

Multi-media Engineer

Crescendo Media

Associate of Science - Enterprise Network Engineering

Citi College of Canadian Careers

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KRISTIAN BROGADA