Kristian Bolanos
Rosemead,CA
Overview
8
8
years of professional experience
Work History
Quality Technician II
BioRad
02.2019 - Current
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Ensured traceability of all components through proper labeling, storage, and tracking methods, ultimately reducing misplaced items or mix-ups during production phases.
- Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
- Flagged and quarantined any nonconforming materials, and initiated quality notifications in order to document process
- Business administrative duties (preparing documentation, data entry, filing, e-mail, requesting office supplies)
- Safety Liaison duties (submit issue track requests, EH&S team meetings, inspect department, etc.)
- Drove lean optimizations, developed new ideas, and implemented solutions for continuous improvement such as: Unprinted Component Inspection Sheet, marking quantities on OEM boxes, and creating awareness of inconsistencies in SAP inspection plans and component specifications
- SAP Tier II Custodian material setup
- Experience with lab PPE, toting / batching, aliquoting samples and inspecting chemicals
Customer Service
Mission Hills Federal
03.2018 - 01.2022
- Informed clients about student loan forgiveness programs, benefits and services
- Business administrative duties
- Met customer call guidelines for service levels, handle time and productivity
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems
- Maintained client confidentiality
Clothing Returns Specialist
One 3 Two Inc.
09.2016 - 03.2018
- Inspected quality of returns and organized clothing based on quality and categories
- Picked and delivered orders to packers in a timely manner
- Trained new hires how to pick orders
Education
Bachelor's - Business Administration
The College of Idaho
Caldwell, ID05.2016
Skills
- Hazardous Waste Disposal
- Sampling and Testing
- SAP
- Reporting skills
- Pipetting
- Analytical Methodology Validation
- Materials Analysis
- Verbal and Written Communication
- Microsoft Office Suite
- Data Entry
- Attention to Detail
- Time Management
- Database Maintenance
- Remote Video Conferencing
- Quality Issue Identification
- Adaptability and Flexibility
- Audit Assistance
- Specification Conformance
- Spanish - Limited Working
Timeline
Quality Technician II
BioRad
02.2019 - Current
Customer Service
Mission Hills Federal
03.2018 - 01.2022
Clothing Returns Specialist
One 3 Two Inc.
09.2016 - 03.2018
Bachelor's - Business Administration
The College of Idaho
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