Barista Shift Lead
Starbucks Barista, Longos Bros
Toronto
01.2016 - 12.2017
- Supported highest standards of conduct and service to support company reputation.
- Monitored cafe for seating availability, safety, and wellbeing of guests.
- Greeted guests with pleasant smile and superior customer service.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Trained new employees in operational procedures and modeled duties for front and back house positions.