Empathetic newly graduating Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
HCAP- HCA Student
Interior Health
10.2023 - Current
Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
Employed differentiated instruction techniques based on individual student assessments, ensuring personalized learning experiences that catered to diverse abilities.
Hospitality Aide
Good Samaritan Society Pioneer Lodge
03.2023 - Current
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Observed established health and safety regulations to safeguard teams and guests.
Trained new staff members on proper cleaning and lunch duties, as well as general hospitality policies.
Reduced risks by maintaining clean and organized work environment.
Setting up and cleaning up lunch, serving 30+ residents.
Housekeeping
Farfield Marriott
04.2022 - 03.2023
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Restocked room supplies such as facial tissues for personal touch with every job.
Disposed of trash and recyclables each day to avoid waste buildup.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Housekeeping
Sparkling Hill Resort
01.2010 - 02.2011
Cleaning resort rooms
Folding laundry
Maintaining cleanliness of entire resort
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Restocked room supplies such as facial tissues for personal touch with every job.
Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Deli Clerk
Mediterranean Market
01.2009 - 01.2010
Training new staff to ensure they are knowledgeable and helpful to customers.
Knowledge of imported cheeses such as: origin, quality, and paring of wine.
Sanitization and cleaning of slicers to maintain strict health standards.
Cash handling, cashier experience.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Created appealing food arrangements for party trays and specialized orders.
Cleaning Attendant
Best Western Vernon Lodge
01.2008 - 01.2009
Cleaning 20-40 rooms per day, based on season -
Working in teams, delegating roles
Early morning laundry shifts and stocking supplies.
Handled equipment, chemicals and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Operated industrial washing machines and dishwashers to clean linens and dishware.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Microsoft Technical Support
Sutherland Global Services
01.2006 - 01.2007
Training for Windows Vista
Computer use, documentation
Troubleshooting with customers about various problems with their operating system
Strong customer service aspect.
Worked with customers to understand needs and provide excellent service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Increased customer satisfaction by resolving issues.
Worked flexible hours across night, weekend and holiday shifts.
Weight Loss Councilor/Nutritionist
Herbal Magic Vernon B.C.
01.2006 - 09.2006
Assisted clients with weight loss programs, - Selling of programs based on each individuals needs/health concerns
Provided supplements daily for clients, as well as walk ins with any health concerns
Closing and opening store
Looked through client's food journals, weighed clients and measured to assure weight loss.