Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristi Schumaker

South Lake Tahoe

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

PSS Greeter

Kirkwood Mountain Ski Resort
Kirkwood
12.2017 - 04.2026
  • Provided information about ski trails and resort amenities to visitors.
  • Assisted guests with check-in procedures and answered inquiries promptly.
  • Coordinated with staff to optimize guest flow during peak times, ensuring timely service.
  • Resolved guest concerns with professionalism and empathy, enhancing overall guest satisfaction.
  • Promoted special events and activities happening at the resort daily.
  • Collaborated with team members to improve guest service efficiency continuously.
  • Offered customer support by directing to designated locations and connecting with specific personnel.
  • Trained new employees on customer service techniques, fostering a consistent service culture.

Administrative Office Coordinator

Skyebuilt Cabinetry
South Lake Tahoe
01.2011 - 04.2026
  • Supported year-end tax preparations to facilitate accurate financial reporting.
  • Performed clerical duties including photocopying, scanning, and emailing documents to maintain office efficiency.
  • Communicated with clients and vendors via email.
  • Sorted and delivered incoming and outgoing mail to ensure timely communication.

Education

Bachelor of Arts - Recreation Studies

Columbia College
Columbia, MO
03-2000

Skills

  • Guest service
  • Communication skills
  • Listening skills
  • Professional demeanor
  • Attention to detail
  • Time management
  • Organizational skills
  • Multitasking ability
  • Problem solving
  • Reliability and punctuality
  • Reliability
  • Patience and composure

Accomplishments

  • Exceptional service award Vail Resorts 24/25

Timeline

PSS Greeter

Kirkwood Mountain Ski Resort
12.2017 - 04.2026

Administrative Office Coordinator

Skyebuilt Cabinetry
01.2011 - 04.2026

Bachelor of Arts - Recreation Studies

Columbia College
Kristi Schumaker