Kristi O'Leary
Toronto,ON
Summary
Responsible Delivery Driver and Product Expert who brings great safety record, clean driving history and a focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Delivery Driver
Downtown Nissan and Infiniti
10.2018 - 06.2023
- Dropped parts to the Nissan and Infiniti parts department for stock, and for vehicles being worked on at our location
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Delivered to wholesale customers within and around Toronto area
- Collected payments from our cash on delivery clients
- Heavy lifting of parts in and out of the truck
- Built strong relationships with clients
- Inventory and parts input
Sales Associate/Cashier
Pet Valu
03.2018 - 10.2018
- Operated cash register
- Supplied customers with pet food and pet supply knowledge
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Received large shipments of pet supplies and properly put product in the correct location
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Trained new hires on product knowledge and other duties required for the position
Driver/Delivery
UPS
09.2017 - 01.2018
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Heavy lifting
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Administrative Assistant/Parts Manager
Great Lakes Yacht Services
03.2015 - 10.2017
- Prepared work orders for new and existing customers
- Received payment by cash, check, credit cards, and automatic debit
- Created and modified various documents using Microsoft Office
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Compiled and maintained records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment
- Attracted potential customers by answering product and service questions
Lunchroom Supervisor
Toronto District School Board
09.2011 - 04.2015
- Prepared and served students a healthy and nutritious meal for lunch
- Supervised the students in the school yard and prepared fun indoor and outdoor activities
- Responsible for the students' safety in the lunchroom and supervised them back to their proper classrooms
- Assisted teachers with conflict resolution.
- Improved student lunchroom behavior by implementing clear rules and expectations.
- Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
Education
Diploma -
Subway Academy One
01.2011
Skills
- Delivery Driver
- Heavy Lifting
- Load & Unload
- Landscape Maintenance
- Cash Handling
- Sales
- Retail Sales
- Shipping & Receiving
- Organization
- Logistics
- Product Delivery
- Customer Service
Certification
LMS Training, 07/01/18, Present
Additional Information
- Detail oriented and punctual individual
- Effective listening skills
- Excellent at identifying and solving problems
- Outstanding interpersonal skills; able to effectively anticipate customer needs
- Strong communication, organization and negotiation skills
Timeline
Parts Delivery Driver
Downtown Nissan and Infiniti
10.2018 - 06.2023
Sales Associate/Cashier
Pet Valu
03.2018 - 10.2018
Driver/Delivery
UPS
09.2017 - 01.2018
Administrative Assistant/Parts Manager
Great Lakes Yacht Services
03.2015 - 10.2017
Lunchroom Supervisor
Toronto District School Board
09.2011 - 04.2015
Diploma -
Subway Academy One
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