Kristi McIsaac
Acton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Customer Service
The Source Bell Inc
10.2016 - 04.2022
- Analyzed and understand customer issues and identify an appropriate resolution or response
- Display patience and conveyed meaningful interactions with every customer
- Receive move and store incoming products efficiently and safely to storage areas
- Compare packing slip to product received and sign out drivers
- Sales/Contracts - Sold consumer products, cellular phone plans and home residential services
- Opening and Closing Store
- Key holder
- Bank Deposit
- Training New Store Staff When Needed
- Developed customer service policies and procedures to meet and exceed industry service standards.
Personal Support Worker
Halton Children’s Aid
02.2013 - 01.2016
Volunteer
Black Creek Animal Hospital
05.2009 - 01.2010
- Walked animals, played with the animals, groomed dogs, Gave lots of attention to all the animals Gave animals food/water Vacuumed, swept floors Laundry, Organized supplies Greeted customers and their animals in a very professional manor
Acton Veterinarian Clinic
01.2009 - 01.2010
- Walked animals, played with the animals, groomed dogs, Gave lots of attention to all the animals Gave animals food/water Vacuumed, swept floors Laundry, Organized supplies Greeted customers and their animals in a very professional manor
Education
Grade 12 Diploma -
Christ The King High School
Sheridan College
Oakville, ON2013
Skills
- Excellent phone manor, computer skills, Typing
- Very professional, Courteous, Punctual
- Work well independently or with others
- Unique understanding of special needs children and willingness to assist with all aspects of growth and
- Development
- Customer Retention Strategies
- Promotional Support
- Stocking and Replenishing
- Typing Proficiency
- Computer Proficiency
- Calm and Professional Under Pressure
- Critical Thinking
Timeline
Customer Service
The Source Bell Inc
10.2016 - 04.2022
Personal Support Worker
Halton Children’s Aid
02.2013 - 01.2016
Volunteer
Black Creek Animal Hospital
05.2009 - 01.2010
Acton Veterinarian Clinic
01.2009 - 01.2010
Grade 12 Diploma -
Christ The King High School
Sheridan College
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