Kristi Ergo

Property Manager

Premier Properties

Clovis

05.2000 - Current

Managed and oversaw operations, maintenance and administration of properties.
Inspected properties regularly to identify deficiencies and schedule repairs.
Facilitated tenant paperwork processing and verification.
Built relationships with service vendors and submitted associated billing statements.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Updated tenant and unit information to keep current in housing database.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Handled resident complaints and expedited maintenance requests.
Managed day-to-day activities involving tenants, subcontractors and property management.
Oversaw daily operations, maintenance, and administration of various properties.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Managed all maintenance requests from tenants in a timely manner.
Completed lease applications and verifications, notifying prospects of results.