Summary
Overview
Work History
Education
Skills
Certification
Availability
Volunteer Experience
Languages
Timeline
Generic

Kristhika Sugirthalingam

Innisfil

Summary

Motivated student pursuing a Bachelor of Arts in Politics and Governance with over five years of customer service experience. Proven record of delivering exceptional service in fast-paced retail and restaurant environments, utilizing strong communication and problem-solving skills to enhance customer satisfaction and team collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Puma
Cookstown
09.2024 - Current
  • Guided customers in selecting products, sizes, and styles that enhanced their shopping experience.
  • Operated POS systems and processed purchases efficiently and accurately.
  • Maintained organized sales floors and visually appealing merchandise displays.
  • Highlighted new products and store promotions to drive customer engagement and support sales goals.
  • Resolved customer inquiries and concerns in a professional manner.
  • Worked with team members to foster a welcoming shopping environment that encouraged customer loyalty.

Waitress

Eggsmart
Innisfil
04.2021 - 03.2026
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Assisted guests with menu selections and addressed dietary restrictions and special requests.
  • Communicated effectively with kitchen staff to ensure order accuracy and customer satisfaction.
  • Processed customer payments and handled cash transactions accurately.
  • Maintained cleanliness and organization of dining areas while following health and safety standards.
  • Built positive relationships with customers through friendly and attentive service.

Education

Bachelor of Arts - Politics and Governance

Toronto Metropolitan University

Ontario Secondary School Diploma -

Nantyr Shores Secondary School

Skills

  • Customer Service
  • Communication
  • Cash Handling
  • POS Systems
  • Time Management
  • Problem Solving
  • Microsoft Office (Word, PowerPoint, Excel)

Certification

Smart Serve Certified

Availability

Available weekdays, evenings, weekends, and holidays.

Volunteer Experience

  • Link Crew Leader, Nantyr Shores Secondary School, Innisfil, ON. Welcomed and mentored incoming Grade 9 students during their transition to high school., Led orientation activities and guided students throughout the school., Answered questions regarding school resources, programs, and student life., Assisted in organizing activities that encouraged engagement and inclusion., Demonstrated leadership, communication, and teamwork skills while supporting new students.

Languages

  • English, Fluent
  • Tamil, Fluent

Timeline

Retail Sales Associate

Puma
09.2024 - Current

Waitress

Eggsmart
04.2021 - 03.2026

Bachelor of Arts - Politics and Governance

Toronto Metropolitan University

Ontario Secondary School Diploma -

Nantyr Shores Secondary School
Kristhika Sugirthalingam