Kristen Spooner

• Soley Responsible for managing day-to-day business operations, including, hiring, training, production, sales, marketing, contracts, billing, customer service, purchasing, and design.
• Developed and maintained strong relationships with clients, created brand awareness and provided exceptional service, resulting in repeat business, referrals, company growth.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

• Responsible for sales and marketing for furniture rental for events and trade shows in the San Diego market. Consistently exceeded monthly quotas for both markets.
• Expanded market share with strategic prospecting, targeting new customers in untapped industries.
• Consistently organized and participated in trade shows and events to generate brand awareness and network with potential customers.
• Built a strong referral network through exceptional service and networking, resulting in a consistent flow of new leads in untapped markets and repeat clients.
• Responsible for sales and marketing for furniture rental for events and trade shows in the San Diego market. Consistently exceeded monthly quotas for both markets.

• Maintained detailed documentation of each wedding project for easy reference during planning stages or post-event analysis.
• Assisted in the successful execution of over 35 weddings, ensuring seamless event coordination and client satisfaction.
• Assisted in coordinating and overseeing all vendors, logistics, catering and event production and details.

• Awarded Top Tier Pyramid Sales Award and impressive three years, consistently surpassed sales goals by 9% or greater.
• Exceeded expectations of Managers and Co-workers, awarded for Rookie of the Year, Best Practices, Business Planning and Execution and Product and Disease Knowledge.
• Appointed District Trainer, District Product Leader, a Mentor, Class Counselor, and Product Launch Coordinator.
• As District Point Representative for four products, lead teams towards surpassing goals. Analyzed business, developed tracking spreadsheets, tracked team execution, lead product trainings and strategically placed resources across clients.

• Conducted site visits with potential clients, showcasing the venue''s unique features and capabilities to secure bookings.
• Collaborated with cross-functional teams ensure smooth execution of events.
• Increased revenue through upselling additional services and amenities to clients during the event planning process and customizing experiences specifically to client needs.
• Balanced a diverse portfolio of over 45 projects simultaneously under tight deadlines while delivering high-quality results consistently.
• Established a reputation for exceptional event execution.
• Exceed forecasted food and beverage goal by 42% through needs based selling and maximizing existing accounts.

CONVENTION SERVICES OPERATIONS MANAGER

January 1996-January 1997

HYATT'S CORP FIRST CATERING MANAGEMENT TRAINEE

March 1995-January 1996