Hi, I’m
Kristen Young
Holyrood,Canada
Summary
Logical Account Receivable Clerk successful at completing accurate work under tight deadlines. Knowledgeable about generating invoices, processing payments and updating digital records. Proficient in Microsoft Dynamics NAV
Overview
10
years of professional experience
Work History
NARL Marketing
Accounts Receivable Clerk
10.2019 - Current
Job overview
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Prepared billing invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
North Atlantic
Customer Service Representative
10.2017 - 10.2019
Job overview
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Coordinated with the fuel dispatch to expedite shipping for urgent customer orders.
- Identified and resolved discrepancies and errors in customer accounts.
Town of Holyrood
Deputy Returning Officer
09.2017 - 10.2017
Job overview
- Helped maintain an orderly voting environment by enforcing rules regarding political signage and campaign activities near the polling station.
- Contributed to a positive voting experience for citizens by maintaining a clean, organized, and professional polling station environment.
- Collaborated with the Returning Officer to address any discrepancies or irregularities during the election process.
Private Family
Caregiver
09.2014 - 07.2017
Job overview
- Provided childcare for seven-year-old
- Prepared nutritious snacks/meals
- Organized and plan educational activities
Education
College of the North Atlantic
Office Administration
01.2010
University Overview
Courses completed: Operating Systems, Bookkeeping 1, Document Production 1, Intro. To Business, Office Management, Writing Fundamentals, Electronic Spreadsheet Application, Document Production 2, Transcription, Office Management 2
Skills
- Invoice Processing
- Payment posting
- Customer Relations
- Time Management
Personal Information
I have been a committed employee for 7 years and had the pleasure of witnessing the growth of this company made to date, and would like the opportunity for personal growth within the company.
Timeline
Accounts Receivable Clerk
NARL Marketing
10.2019 - Current
Customer Service Representative
North Atlantic
10.2017 - 10.2019
Deputy Returning Officer
Town of Holyrood
09.2017 - 10.2017
Caregiver
Private Family
09.2014 - 07.2017
College of the North Atlantic
Office Administration
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