Kristen Wilson
Hamilton,ON
Summary
Adept at leading diverse projects to completion, I leveraged project management and client relations skills at Basement Technologies to enhance team collaboration and exceed customer expectations. My background also includes hands-on experience in maintenance and plumbing, showcasing a blend of technical proficiency and staff management acumen.
Overview
20
20
years of professional experience
Work History
Project Manager/Administrative Office Manager
Basement Technologies
07.2007 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored project progress, identified risks and took corrective action as needed.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Managed payroll administration to ensure accuracy and compliance with company policies.
Property Services
Mohawk College
01.2006 - 04.2007
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Delivered goods to the other campuses
- Set up and took down for events around the college including convocation
Apprentice Plumber
Sutherland And Sons
04.2004 - 09.2004
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Education
Honour's Diploma - Medical Office Administration
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2007
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Project tracking
- Schedule Management
- Client Relations
- Customer Relations
- Staff Management
- Document Management
- Technical understanding
- Processes and procedures
- Inventory Control
- Construction management
Timeline
Project Manager/Administrative Office Manager
Basement Technologies
07.2007 - Current
Property Services
Mohawk College
01.2006 - 04.2007
Apprentice Plumber
Sutherland And Sons
04.2004 - 09.2004
Honour's Diploma - Medical Office Administration
Mohawk College of Applied Arts And Technology
Similar Profiles
Lawrence NordbeckLawrence Nordbeck
Site Supervisor at Basement TechnologiesSite Supervisor at Basement Technologies
Biyis AlexisBiyis Alexis
Assistant Production Manager at 1800 Busy Dog Basement TechnologiesAssistant Production Manager at 1800 Busy Dog Basement Technologies
Bezalel Abi-AbiolaBezalel Abi-Abiola
Basement Technician at Basement Technologies CalgaryBasement Technician at Basement Technologies Calgary
Tony BarcovichTony Barcovich
Material Handler/Forklift Operator at Henniges AutomotiveMaterial Handler/Forklift Operator at Henniges Automotive
Jaime HartJaime Hart
Personal Support Worker at Thrive GroupPersonal Support Worker at Thrive Group