Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kristen Wild

Edmonton,Canada

Summary

I am a very social person who genuinely enjoys being a facilitator. My dedication to customer service allows me to be a solutions focused, optimistic individual, and I have strong oral and written communication skills. I am a growth oriented, outgoing person who works well independently and I thrive when I am part of a team.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Owner/Operator

Dub's Electric LTD
03.2022 - Current
  • Electrical contracting.
  • Generate leads.
  • Sales.
  • Scheduling.
  • Operations and time management.
  • Basic bookkeeping.
  • Sourcing and procurement.
  • Customer service.
  • Estimates.
  • Field installations.
  • Project management.
  • Basic marketing and social media skills.
  • Loss/profit analysis.

Project Manager

Kite Electric LTD
08.2022 - 02.2023
  • Source and procure all job materials.
  • Provide loss/profit reports.
  • Follow up on new leads.
  • Become the main point of contact for clients.
  • Build and submit estimates.
  • Scheduling.
  • Involvement in all stages of projects; from beginning to end.

Customer Service Representative

EWEL
08.2020 - 08.2021
  • Assist a large number of walk-in clients and customers.
  • Answer high volume of phone calls and emails.
  • Utilize product knowledge for material sourcing.
  • Work closely with internal and external customers.
  • Develop and maintain relationships with various industry vendors and reps.

Electrical Inside Sales/Customer Service Representative

Bartle & Gibson
06.2014 - 06.2020
  • Counter sales.
  • Identify electrical and plumbing materials and create and fill orders for customers.
  • Prompt customer service.
  • Engage with people in a pleasant and professional manner.
  • Resolve problems.
  • Improve warehouse operations and increase inventory.
  • Source and quote material from various vendors.
  • Develop strong relationships with clients.
  • Develop strong relationships with vendors and reps.
  • Develop strong relationships with colleagues.
  • Handle high volumes of phone calls and emails.
  • Forklift certification.
  • Wire identification and wire cutting.
  • Inventory management.
  • Organization and merchandising.
  • Shipping and receiving.
  • Strong knowledge of internal computer system.
  • Administrative assistance.
  • Imaging training.
  • Reception/Switchboard/Cashier.

Electrical Service Person

Kenco Electric
08.2003 - 05.2014
  • Travel to and from various work sites.
  • Provide concise estimating for projects utilizing industry experience and knowledge.
  • Complete accurate invoicing for clients.
  • Work directly with contractors and homeowners.
  • Organize and stock service truck accordingly.
  • Knowledge of electrical tools and equipment.
  • Complete projects in a timely manor.
  • Excellent troubleshooting skills.
  • Complete payroll for employees.
  • Schedule daily tasks according to workload.
  • Oversee and organise various projects.
  • WHIMIS
  • Fall protection.

Counter Sales Representative

EWEL
04.2008 - 09.2008
  • Create and fulfill electrical orders for walk-in customers.
  • Stock shelving.
  • Shipping and receiving.
  • Wire cutting.
  • Cycle count inventory.
  • Create excellent customer relationships.

Education

Trade Certificate - Electrical

Secondary School
Edmonton, AB, CA
04.2007

Skills

  • Maintenance
  • Office Management
  • Cold Calling
  • Purchasing
  • Problem solving
  • Customer Service
  • Operation
  • Order Entry
  • Warehouse Experience
  • Communication Skills
  • Time Management
  • Upselling
  • Data Entry
  • Inside Sales
  • Pallet Jack
  • Order Picking
  • Merchandising
  • Fast learner
  • Payroll
  • Receptionist
  • Inventory Control
  • Freight Experience
  • Materials Handling
  • Shipping & Receiving
  • Administrative Experience
  • B2B Sales
  • Packaging
  • Forklift
  • Sales
  • Renovations
  • Typing
  • Inventory Management
  • Training
  • Small business operations
  • Sales operation
  • Point of sale machine
  • Merchandise sales strategy
  • Sales support
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution

Certification

  • Journeyman Electrician April 2007 to Present
  • High School Diploma June 2001 to Present

Languages

English

Timeline

Project Manager

Kite Electric LTD
08.2022 - 02.2023

Owner/Operator

Dub's Electric LTD
03.2022 - Current

Customer Service Representative

EWEL
08.2020 - 08.2021

Electrical Inside Sales/Customer Service Representative

Bartle & Gibson
06.2014 - 06.2020

Counter Sales Representative

EWEL
04.2008 - 09.2008

Electrical Service Person

Kenco Electric
08.2003 - 05.2014

Trade Certificate - Electrical

Secondary School
Kristen Wild