Kristen VanOsch
Lucknow
Summary
At Hearinglife, I leveraged my expertise in audiometric testing and patient counseling to enhance hearing health. My proactive approach in utilizing cutting-edge audiology technology and innovative sales strategies significantly boosted client satisfaction and practice revenue. Known for empathetic patient care and precise hearing aid fittings, I consistently achieved positive outcomes in treatment plans and client relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hearing Instrument Specialist
Hearinglife
05.2010 - Current
- Tested hearing with complete audiological examinations.
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Educated patients on proper hearing aid care, maintenance, and troubleshooting techniques.
- Participated in community outreach events to promote awareness of hearing health issues and services available at the practice.
- Collaborated with audiologists and other professionals to develop individualized treatment plans for patients.
- Kept up-to-date with advancements in audiology technology to provide cutting-edge solutions for patients'' needs.
- Contributed to team meetings by sharing insights from clinical experiences, discussing challenges faced during daily operations, suggesting improvements that could be made based on observations made while working with patients or colleagues throughout the day.
- Built strong rapport with clients by conducting follow-up appointments to assess progress and address any issues or concerns they may have had after fitting sessions.
- Demonstrated commitment towards continuing education by attending industry conferences or workshops focused on enhancing knowledge around various aspects related specifically within field as well as general best practices applicable across different industries where similar roles exist.
- Enhanced client relationships through clear communication and empathetic listening to their concerns.
- Performed hearing aid fittings and adjustments, ensuring optimal performance and comfort for each patient.
- Conducted comprehensive hearing evaluations for accurate diagnosis and treatment recommendations.
- Counseled patients and families on communication strategies and effects of hearing loss.
Education
Diploma - Hearing Instrument Specialist
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON06-2010
Skills
- Hearing Aid Programming and Repairs
- Hearing aid verification
- Patient care
- Assistive listening devices
- Patient counseling
- Recordkeeping requirements
- Earmold impressions
- Noise protection
- Sales
- Tinnitus management
- Audiometric testing
- Cerumen management
Accomplishments
- Collaborated with team of professionals in the development of HearingLife's financing program.
- Received MVP award, 2022. Recognized for excellent teamwork and collaboration skills working in a hearing healthcare environment.
Languages
English
Professional Working
Certification
- Registered Hearing Instrument Specialist (HIS) - AHIP.
Interests
- Enjoy participating in Hockey for overall physical and mental well-being I also enjoy spending time with my family on our family farm
Timeline
Hearing Instrument Specialist
Hearinglife
05.2010 - Current
Diploma - Hearing Instrument Specialist
Conestoga College Institute of Technology And Advanced Learning
Similar Profiles
Brooklyn KeelerBrooklyn Keeler
Patient Care Coordinator at HearingLifePatient Care Coordinator at HearingLife
Summer HernandezSummer Hernandez
Patient Care Coordinator at HearingLifePatient Care Coordinator at HearingLife
Sami MalikSami Malik
Patient Care Coordinator (Part-Time) at HearingLifePatient Care Coordinator (Part-Time) at HearingLife