Kristen Valdez
Chino
Summary
Dynamic and dedicated professional with a strong background as a Teacher's Aide at Allegiance Steam Academy. Proven ability to support students with special needs and foster positive relationships, while ensuring safety and compliance. Skilled in classroom preparation and behavior management, demonstrating effective communication and a caring demeanor. Passionate about enhancing student engagement and learning outcomes.
Overview
23
23
years of professional experience
Work History
Teacher's Aide
Allegiance Steam Academy
11.2018 - Current
- Maintained compliance with test center policies, practices and procedures.
- Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
- Contributed to fair assessment practices by reporting any cases of academic dishonesty or misconduct according to established procedures.
- Supported students with special needs by facilitating accommodations in accordance with institutional policies and guidelines.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Shared important information with students concerning upcoming assignments and tests.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Substitute Noon Aide
Chino Valley Unified School District
02.2016 - 06.2018
- Monitored students during lunchtime, ensuring safety and proper etiquette in the cafeteria.
- Contributed to collaborative problem-solving efforts aimed at addressing specific issues affecting overall school climate.
Sales Associate
Bath & Body Works
06.2012 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Cjm Lighting & Electrical
08.2005 - 09.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Receptionist
EZE Trucking
07.2005 - 03.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Courtesy Clerk
Vons
05.2002 - 03.2006
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Delivered prompt service to prioritize customer needs.
Barista
Starbucks
06.2004 - 03.2005
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess
Chilis's Bar and Grill
03.2004 - 03.2005
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma - General Studies
Chino High School
Chino, CA06.2004
Skills
- Effective communication
- Positive attitude
- Relationship building
- Classroom preparation and maintenance
- CPR and first aid
- Collaborative teamwork
- Computer skills
- Calm and patient demeanor
- Classroom support
- Individual student assistance
- Small group and individual assistance
- Student supervision
- Helping students with special needs
- Teacher support and collaboration
- Serving diverse communities
- Student engagement
- Special education support
- Supervising student activities
- Multicultural awareness
- Behavior management
- Student health and safety
- Student records management
- Behavior redirection
- Student safety
- Information protection
- Grading assignments
- Student and parent relations
- Clerical support
- Friendly and outgoing
- Organization and prioritization
- Grading homework and tests
- Maintaining safe environments
- De-escalating and resolving conflicts
- Conflict resolution
- Punctual and dependable
- Caring and empathetic demeanor
- Collaboration and teamwork
- Enthusiasm for students and teaching
- Administrative and clerical support
- School policy and rules enforcement
- Flexible work schedule
Timeline
Teacher's Aide
Allegiance Steam Academy
11.2018 - Current
Substitute Noon Aide
Chino Valley Unified School District
02.2016 - 06.2018
Sales Associate
Bath & Body Works
06.2012 - 06.2014
Receptionist
Cjm Lighting & Electrical
08.2005 - 09.2008
Receptionist
EZE Trucking
07.2005 - 03.2006
Barista
Starbucks
06.2004 - 03.2005
Hostess
Chilis's Bar and Grill
03.2004 - 03.2005
Courtesy Clerk
Vons
05.2002 - 03.2006
High School Diploma - General Studies
Chino High School
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