Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Kristen Tusor

Vancouver,BC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Manager, Talent Development

Electronic Arts
05.2021 - Current
  • Provided strong leadership to enhance stakeholder influence and partnership.
  • Designed, developed and executed programming focused on Director/Sr. Director level leadership development.
  • Managed multiple large-scale projects and introduced new programs and processes to achieve enterprise leadership development objectives.
  • Scaled enterprise-wide DiSC workshops.
  • Fostered relationships with core audience and senior leadership to better understand critical development needs at a senior leadership level.

Senior Learning & Engagement Consultant

Electronic Arts
06.2020 - 05.2021
  • Designed, developed, and executed signature learning experiences focusing on knowledge sharing and community building.
  • Workshop design and facilitation expertise to lead teams through strategic workshops targeting business and team objectives.
  • Partnered with key internal stakeholders to drive targeted and company wide initiatives and learning opportunities.

Learning and Engagement Consultant

Electronic Arts
03.2018 - 06.2020
  • Designed, developed and executed internal and external learning experiences focusing on knowledge sharing and community building.
  • Conducted needs analysis within key franchises to identify qualities required in upskilling critical talent.
  • Provided instructional design expertise for onboarding micro-learning focused on inclusion and diversity.

Learning and Development Specialist

Best Buy Canada
08.2017 - 03.2018
  • Designed and delivered skills development including Mentorship, Talent Development Coaching, and Personality Dimensions for Cohesive Teams.
  • Partnered with internal key stakeholders to develop programming from initial concept through to delivery.
  • Supported senior management in leadership training sessions including session design/development and support.

Franchise Start-Up Training Manager

Expedia CruiseShipCenters
05.2015 - 07.2017
  • Managed individual franchisee learning plans and training schedule.
  • Designed new curriculum to reflect new trends and practices relevant to the travel industry.
  • Analyzed program success through competency assessment and learner feedback.

Training Specialist

Flight Centre
11.2011 - 06.2014
  • Delivered onboarding and upskilling programs for new hires.
  • Provided career counseling to staff of varying levels.
  • Facilitated and coached regional training in Alberta.

Education

Bachelor of Education - Elementary Education

University of Alberta
Edmonton, Alberta

Diploma - Theatre Arts

Grant MacEwan University
Edmonton, Alberta

Skills

  • Curriculum design
  • Leadership development
  • Cross-Functional Collaboration
  • Organizational Improvement
  • Talent Development
  • Strategic Planning

Websites

Languages

English
Native or Bilingual

Certification

  • DiSC
  • Personality Dimensions
  • Working towards ICF certification (coaching hours in progress)

Timeline

Sr. Manager, Talent Development

Electronic Arts
05.2021 - Current

Senior Learning & Engagement Consultant

Electronic Arts
06.2020 - 05.2021

Learning and Engagement Consultant

Electronic Arts
03.2018 - 06.2020

Learning and Development Specialist

Best Buy Canada
08.2017 - 03.2018

Franchise Start-Up Training Manager

Expedia CruiseShipCenters
05.2015 - 07.2017

Training Specialist

Flight Centre
11.2011 - 06.2014

Bachelor of Education - Elementary Education

University of Alberta

Diploma - Theatre Arts

Grant MacEwan University

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Kristen Tusor