Kristen Tiffany
Modesto
Summary
Team Lead at Walmart with extensive experience in coaching and mentoring, resulting in improved employee performance and increased customer satisfaction. Expertise in process improvement and quality control, fostering teamwork and open communication. Proven ability to drive operational excellence and achieve business objectives through effective schedule management and employee engagement initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
11.2018 - 07.2025
- Trained new team members on company procedures and safety standards.
- Promoted teamwork and open communication through employee recognition initiatives.
- Served as role model by demonstrating professionalism and commitment to company values.
- Coached team members on essential job techniques, enhancing overall performance.
- Collaborated with department leads to streamline workflows and achieve business objectives.
- Evaluated employee skills regularly, mentoring individuals to improve performance.
- Increased customer satisfaction by ensuring timely project completion and high-quality standards.
- Managed schedules, including time-off requests and coverage for short shifts.
Education
West High
Tracy, CASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring and improvement
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Complaint resolution
- Operations management
- Production monitoring
- Employee evaluation and engagement
- Diversity and inclusion initiatives
- Product management
- Regulatory compliance
- Key performance indicators (KPIs)
- Influencing skills
- Relationship building
- Equipment maintenance
- Resource allocation
- Invoice verification
- Client communication
- Employee training and development
- Task delegation and prioritization
- Strategic planning
- Workflow management and optimization
- Project management
- Risk management strategies
- Work assignment delegation and oversight
Certification
Forklift certified
Walkie stacker certified
Electric pallet jack certified
Timeline
Team Lead
Walmart
11.2018 - 07.2025
West High
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