Kristen Street
Ottawa,ON
Summary
Knowledgeable and dedicated store manager, sales professional and leader with over 16 years of retail experience. I am always looking for ways to grow and develop my business, as well as consistently working on becoming an inspirational and driven leader. Colleagues and staff members know me as someone who is always willing to go above and beyond to help, as well as someone who always brings a positive energy to our work environment.
Overview
10
10
years of professional experience
Work History
Membership Coordinator
Altea
Ottawa, Ontario
08.2024 - 01.2025
- Successfully drove membership sales during the pre-opening phase through strategic outreach and personalized engagement.
- Conducted virtual tours and one-on-one appointments with prospective members, showcasing the club’s state-of-the-art facilities, programs, and services.
- Built strong relationships with potential members by understanding their fitness and wellness goals, and tailoring membership options to meet their needs.
- Assisted in the successful execution of the club’s grand opening by welcoming new members, answering inquiries, and ensuring a seamless transition from pre-opening to full operations.
- Assisted with front desk operations during busy periods, ensuring smooth check-ins, scheduling, and resolving immediate member needs.
Sales and Service Manager
Aloyoga
Ottawa, ON
02.2024 - 08.2024
- Hired and managed team of 15 sales and service professionals for new store opening, provided leadership, guidance, and performance coaching
- Developed client relationships and ensured effective sales floor coverage
- Led selling initiatives and partnered with General Manager to build and execute Sales & Service strategy
- Monitored budget and monthly reporting
- Ensured team communicated company mission and values to visitors
- Led team through accountability, coaching, talent development, and effective communication, while also conducting performance evaluations, and regular product knowledge activities
Store Manager
Bluboho
Ottawa, ON
10.2022 - 01.2024
- Oversaw Ottawa Store Opening, working directly with project manager and overseeing the development of the space
- Organized and Opened brand new store, including visual merchandising, supply orders, hiring, full organization of stock room, and interior décor
- Guest experience focused training
- Scheduling
- Sales Goal forecasting for new store, with focus on a 5% growth month to month
Senior Client Advisor/ Key Holder
Tiffany & Co
Ottawa, ON
04.2015 - 10.2022
- Received Sales Excellence Awards
- Focus on Client Development and Nurturing Client Relationships
- Trained and developed more than 45 new employees on product knowledge (with special focus on diamonds), selling techniques, POS training, and customer experience training
- Completed Fundamentals of Leadership Course
- Hosted clients at Luxury High Jewelry events in both Toronto and New York
Education
Diamonds Graduate -
Gemological Institute of America
Carlsbad, CA01.2019
Applied Jewelry Professional -
Gemological Institute of America
Carlsbad, CA01.2018
Law Clerk Graduate -
Algonquin College
Ottawa, ON01.2014
Criminology
University of Ottawa
Ottawa, ON01.2012
Links:
- www.linkedin.com/in/kristen-street
- Full work history detailed on LinkedIn
Timeline
Membership Coordinator
Altea
08.2024 - 01.2025
Sales and Service Manager
Aloyoga
02.2024 - 08.2024
Store Manager
Bluboho
10.2022 - 01.2024
Senior Client Advisor/ Key Holder
Tiffany & Co
04.2015 - 10.2022
Diamonds Graduate -
Gemological Institute of America
Applied Jewelry Professional -
Gemological Institute of America
Law Clerk Graduate -
Algonquin College
Criminology
University of Ottawa