Professional with high standards and results-driven approach, prepared for a role in office administration. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
6
6
years of professional experience
Work History
Office Manager
Momentum Health-West Springs
10.2018 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Post-Graduate Certificate - Medical Office Administration
Bow Valley College
Calgary, Alberta
10-2018
High School Diploma -
Oilfields High School
Black Diamond, AB
06-2011
Skills
Office Management
Organizational Skills
Excellent multi-tasking ability
Data Entry
Customer Relations
Scheduling and calendar management
Administrative Support
Document Management
Account Reconciliation
Credit and collections
Supply Management
Administrative Oversight
Decision-Making
Teamwork and Collaboration
Documentation And Reporting
Administration and Reporting
Hiring and Training
Languages
English
Native or Bilingual
Affiliations
Bow Valley College Alumni Board
Timeline
Office Manager
Momentum Health-West Springs
10.2018 - Current
Post-Graduate Certificate - Medical Office Administration