Jason Bruce

• Managed technicians and approvals for the Exchange division.
• Provided parts bill for materials for 0-hour overhauls and component rebuilds.
• Supplied competitive pricing for Waukesha VGF, VHP, and Caterpillar 3300, 3400, and 3500 series engines.
• Coordinated field service, including deployment of materials and personnel, for all makes and models of engines and compressors.
• Reviewed completed service jobs to ensure accuracy in both labour and parts before finalizing and approving for invoicing.
• Maintained customer relationships.
• Attended supply chain meetings, and maintained inventory levels.
• Leveraged extensive knowledge of Ariel, Caterpillar, and Waukesha websites to effectively source parts and access technical data.
• Ensured strict adherence to the organization's policies and procedures regarding environmental, health, and safety.

• Maintained and built relationships with clients.
• Supplied quotations for minor and major work projects.
• Provided technical support and information sourcing.
• Supplied recommendations for preventative maintenance programs and implemented them.
• Booked technicians for service work and troubleshooting.
• Traveled to site to visit with clients, oversee job progress, and confirm completion timelines on overhauls.
• Performed site safety spot checks.
• Maintained communication with clients throughout projects, ensuring fulfillment of progress and workmanship.
• Interfaced with high-profile customers, including major natural gas suppliers and distributors.

• Sourced parts for all makes and models of natural gas engines and compressors.
• Supplied information to clients and confirmed part numbers through serial numbers and experience.
• Built and maintained relationships with clients, suppliers, and peers.
• Worked in a fast-paced, high-demand environment.
• Created and presented quotations.
• Arranged delivery of parts to site or to clients' facilities.

Managed servers and kitchen staff, balanced server cash outs, ensured customers enjoyed their dining experience, confirmed liquor and stock orders, and performed audits. I also ran promotions and supported staff as needed. Took orders and ran food and drinks in restaurant and lounge. Received yearly award for outstanding customer service.

Unloaded trailers of raw materials and stock, and built and shipped customer orders. I also packaged portable buildings for transport, and operated forklifts and skid steer, and performed safety checks on equipment daily.

Planned and scheduled daily production, conducted employee reviews and interviews for potential hires, and maintained inventory of raw materials and packaging supplies. Also ensured Health Protection Branch Canada policies and procedures were being followed during production, sanitization, and packaging process, including conducted quality control inspections on raw and packaging materials. Successfully established and cultivated connections with suppliers and clients, and implemented employee suggestions and ideas, where feasible.