Kristen Pauley
Mission Viejo
Summary
Dynamic Sales Manager with a proven track record at Splitsville Luxury Lanes - Disneyland, where I spearheaded customer relations, boosting sales revenue through strategic planning and effective sales strategies. Excelled in building enduring client relationships and leading a motivated sales team, enhancing goals and performance. Skilled in relationship building and staff management.
Overview
12
12
years of professional experience
Work History
Sales Manager
Splitsville Luxury Lanes -Disneyland
06.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Training Manager
54th Street Restaurant & Drafthouse
02.2016 - 12.2020
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
Lead Server
Steak N Shake Restaurant
05.2013 - 05.2015
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Education
Bachelor Of Science - Education
Texas State University
San Marcos, TX12.2020
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Strategic planning
- Positive and upbeat
- Goal setting
Timeline
Sales Manager
Splitsville Luxury Lanes -Disneyland
06.2020 - Current
Training Manager
54th Street Restaurant & Drafthouse
02.2016 - 12.2020
Lead Server
Steak N Shake Restaurant
05.2013 - 05.2015
Bachelor Of Science - Education
Texas State University
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